Submitted
by Andy Plain on 07/05/2024
1 Star Testimonial by Andy Plain
Called to arrange a service. When the engineer arrived he informed us that he didn't service the make and model of our A/C unit. Still had to pay call out charge! Have suggested that the business owners check with future first time clients if they're able to service their needs and also inform prospective clients that they will receive a charge even when they can't do the work and the customer is at no fault.
Great service. I called about air conditioner problems. They came out the next day Max was very knowledgeable,courteous,& helpful. The price was very reasonable. I highly recommend them & will definitely use them again.
Submitted by Lannay Rudisill on 07/10/2024
I don’t write reviews but if you are looking for HVAC work, call this company. We’ve had 2 other big name companies do work for us and had a lot of issues with them (stay away from them). The quality of work was exceptional, the techs were friendly and went into detail with us from the beginning to the end, also the price was cheaper then other bids. My only wish is that we would had used these guys from the beginning. Just an exceptional crew and experience!
Submitted by Brad Carbary on 10/25/2023
Matt has been my technician for years. He does a great job and keeps me updated on the status of the units. So I know next spring it’s time for a new air conditioner ?. Better than being surprised.
Submitted by Peggy Lucien on 08/14/2023
The Administrator who answers the phone, Beth, is super friendly and helpful, both she and the technician kept me informed of when the tech would arrive. The tech, Matt, was also very nice and went out of his way to get our AC fixed ASAP. Excellent customer service and speedy response time. We will continue to call them when we have issues.
Submitted by Kelly on 08/09/2023
These guys offer great service and top notch installation. I used them to install a new heat pump for my commercial building in 2022 and it's been working perfectly from day one. The mechanic who installed the system was very experienced and it showed in his attention to detail. Also, the owner presented me with 3 different system options and was very clear on the pros and cons of each. I used the company again recently when my home system needed some repairs and I would highly recommend them to others.
Submitted by Distillery Lane Ciderworks on 03/07/2023
This place is awesome! The guys who come out to do the service are extremely friendly and polite. They never hesitate to answer your questions and make you feel safe and reassured. When I call, the woman answering the phone is wonderful, so friendly, and just a pleasure to talk to. They make you feel like they really appreciate your business and go above and beyond for their customers. I've been dealing with this company for years and I would not recommend anyone else. ?
Submitted by The Writer Chick on 12/30/2022
We have used this company many times. They’re absolutely the best! They’re always on time, courteous, well priced and have always shown up when we’ve had an emergency. They also do our regular maintenance so we don’t have to worry about anything. No other company has ever been this efficient or caring. Advanced Service Air Conditioning and Heating is by far the best ever!
Submitted by Nancy Slocumb on 01/17/2022
We have worked with Advanced Services for almost 7 years and I cannot say enough wonderful things about the entire company as a whole. The owner had been out to our house on numerous occasions, the gentleman who normally services our boiler is the oat kind, professional, and nice man, and everyone at their office is just simply wonderful. I would, and do, recommend this company to anyone that needs any heating, AC, or HVAC services. They are top notch!
Submitted by Jessica K. on 10/22/2021
