I was very pleased with my interactions with Kristin Baldwin McCarra of American Cedar & Millwork. She was an excellent listener and helped to guide me through what choices were most important to me in my kitchen. I love my new kitchen and prep kitchen!
Submitted by Tracy Bottiglieri on Friday, Jun 21, 2024
Sales guy (name D***) ghosted me as my renovation job neared, and I had to scramble to find another door supplier. Had a couple back and forth calls and emails to hammer out details w/ him. Then I was expecting him to send an updated quote the next day. A few days later I called and was transferred to his line, after several minutes, someone picked up and put me back on hold without speaking to me 2-3 times. Then I got xfer'd to his vmail greeting, so I left a message. Next day I called again and a young woman suggested I email him. She sent me his email which matched what I already had. I emailed him again and asked if he was still waiting to hear from the manufacturer. I also pointed out that my reno was beginning in exactly a week, so time was of the essence. Nothing, no response on any medium.
Submitted by Ed Tracy on Sunday, Jul 02, 2023
Friendly staff and large diverse selections! I was looking for some inspiration for new molding and was overwhelmed with all the options. I started talking to Dane and gave him a rough idea of what I was looking for and he showed me exactly what I wanted. I showed him picture of my existing molding to figure out how to configure the new layout and he patiently / respectfully answered all my questions. Dane also offered many alternative solutions and ideas on how to make everything work and in the end I felt confident with the project. 100% recommend American Cedar & Millwork and will be back to finish out the rest of the house!
Submitted by Brody Bolanos on Friday, May 27, 2022
Kristin is incredible. She helped us remodel our outdated, crumbling kitchen into our dream kitchen. Kristin worked with us through our ever changing budget, BIG DREAMS, and inability to make decisions with grace. She probably started our kitchen over- COMPLETELY- about six times when I would change the smallest detail. She literally thought of EVERYTHING. Thanks to COVID we also had to work through some manufacturing concerns and Kristin took on all the extra work without ever being asked. If you're remodeling- you need to go see her! Next up... master bath!
Submitted by Jaclyn Blachly on Friday, Apr 22, 2022
I could not have done this without Krista the designer at American cedar and millwork she was so amazing to work with gave me so much confidence in my choices just made it unbelievably easy and my hat is off to my contractor Matt Herndon
Submitted by Patricia Gabel on Monday, Dec 20, 2021