Submitted
by Alberto Gutierrez on 12/17/2018
5 Star Testimonial by Alberto Gutierrez
We had a fantastic experience working with Stacey at Newport Kitchen and Bath. We did close to a full renovation of our condo in Ocean City and I've never seen anything like it in all the condos I've been in there. The kitchen ended up even nicer than the renovation we did at our home a few years ago. The team she works with does really high quality work. I absolutely recommend working with them. Before and (almost) after pics attached, will update with fully complete pics the next time we visit the condo.
Submitted by Joe Tiburzi on 04/17/2024
I would strongly recommend that you avoid doing any business with Stacey, below are my comments about our experience with her.
Although the cabinets we bought for our OC kitchen were good, the service we received from Stacey was awful, and she told my wife that we were going to get "white glove service" after we placed the order with her. I personally sent her text messages asking for information and 0 replies, not even "I will get back to you shortly". Went to her store and it was closed, left her a voice mail, as the sign in the window stated call Stacey, again 0 reply. I know my wife contacted Stacy a number of times with 0 replies. Due to her lack of basic customer service and professionalism, Stacey missed out on other items that we bought for our kitchen and laundry room renovation.
Additionally, our contractor who engaged with Stacey a couple of times, acknowledged the fact that she was not telling the truth when it came to the design she provided for our kitchen, from the conversation it seem that Stacey was expecting him to read her mind on what needed to happen with the items we bought from her.
In order to be able to post this write up I had to click on a star, from my perspective, she deserves negative stars for her service after the sale, I guess 1 start is OK for the quality of the cabinets we bought from her.
Again avoid her and her business at all cost!!
Submitted by Raul A. Chacon on 06/29/2023
Stacey with Newport Kitchen & Bath was a pleasure to work with in designing our bathrooms at our beach place. Her industry knowledge was extremely helpful and her keen eye for design and placement was very helpful for the overall finished result of the project!
Submitted by Ellen Raines on 02/22/2023
Submitted by Matt Leimbach on 09/02/2020
Love this place! Awesome customer service!
Submitted by Mika Q Troutman on 02/26/2018
