Member Reviews

Easters Lock & Security Solutions - Locksmith Baltimore

5 Star Review by Scott A

I showed up with a 2019 Ford Interceptor needing a key for this unknown brand lock on my center console. They punched the number on the lock into the system and over 180 possible matches popped up. I left the lock with them, they disassembled it, and reverse engineered a working key from scratch. I left to go get a haircut and halfway through they called to let me know they already figured it out and had 2 brand new keys waiting for me. To say these guys are as good as it gets is an understatement. I don’t even live in Parkville anymore, but I made the trip down here because I refuse to go anywhere else. They always get the job done, 10/10

Submitted by Scott A on Wednesday, Sep 25, 2024

Easters Lock & Security Solutions - Locksmith Baltimore

5 Star Review by Adam Grace

This place does the job correctly the first time. Don't be intimidated by the one-off name and standalone location...the prices are very competitive when it comes to making copies of house and car keys.

Submitted by Adam Grace on Thursday, Sep 19, 2024

Easters Lock & Security Solutions - Locksmith Baltimore

5 Star Review by Mary Grace Anora

Thank you so much Sir Chris for coming in quick TODAY to resolve my house lockout that I was able to get inside my house. After your excellent job service, I called your company and told them how professional, respectful, kind and knowledgeable and skillful you are with your job. Thank you so much for the "reasonable price" you quote me and for the quick service. Sir Chris, you are an excellent techinician and because of that you gave this lock smith company a very good reputation! I will highly recommend you Sir Chris to people to look and ask for your service when they call this company for service! Agian, THANK YOU SO MUCH Sir Chris. GOD bless ???

Submitted by Mary Grace Anora on Friday, Sep 06, 2024

Easters Lock & Security Solutions - Locksmith Baltimore

2 Star Review by Heavyn Stears

I usually never do this and we’ve used Easter’s in the past and I’ve really loved them but yesterday I had an emergency, locked out of my house with my infant daughter in 95° weather. I knew it was after hours and the man I got ahold of said he was the after hours tech from the previous night and they must have not switched the new techs info over. I explained to him my situation and he said he would pass my information onto the new after hours person. He didn’t ask for my info or name or anything, which was strange but I thought maybe he has caller ID and he’ll just give my number to the right person, it was the guys day off so I get it. After about 30 minutes no one called. I COMPLETELY understand that they may have been on another call or whatever. Another 30 minutes and nothing. Finally I was able to get a hold of a family member who lived another 45 minutes away to come with a ladder so I could climb through a window on the second story. But even after I was finally able to get into my house, no one called me? I understand I’m not the only person who locked themselves out of their house yesterday, but even if I could gotten a call telling me that it would be this X amount of time until they got to my house or if they couldn’t make it that day I would have totally understood and called someone else. But the fact that I was never called back is insane, I don’t know if I was just lost in the shuffle or what but I’m super hesitant to use them in the future. I also just tried to call the office so I could speak to someone and just make whoever was in charge aware, and I left a voice mail, but I’m honestly not expecting anyone to call me back.

Submitted by Heavyn Stears on Friday, Aug 02, 2024

Easters Lock & Security Solutions - Locksmith Baltimore

5 Star Review by Virginia

We were headed out for vacation when the latch on our back door froze. Easter's sent someone to our house in 15 minutes! (lucky he was finishing a job nearby) Chris fixed it QUICKLY at a VERY reasonable price. Great and friendly service, Thank you Easter's.

Submitted by Virginia on Saturday, Jun 22, 2024