Submitted by Samuel Langdon on 10/25/2023
I can not say enough good things about this company! They are good, honest, amazing to work with, incredibly accommodating to my schedule, affordable, military friendly! and treat you like family. They were incredibly professional, very organized and clean. I would recommend them to anyone and can’t wait to use them on future products.
Very good service from Scott and Laurianne with the estimating, assisting in choosing the right style of windows and siding. Any questions were answered quickly and made us feel comfortable with any concerns for starting the project. Scott Jr. and Nickk replaced all of the windows in the house and were very pleasant/professional and helpful with any/all questions we had. The whole job of replacing windows and siding was only 3 days. There was no mess after the job was done. We will definitely be looking to use them for other projects.
Submitted by Bob Schreier on 06/05/2024
L & S windows always doing awesome job. Show up on time professional install and the whole company staff is so nice and friendly I doing business with L & S Windows about 12 years good job Scott. I am highly recommend everyone need install windows and door to find L & S windows to help you never disappointed.
Submitted by Franki Tam on 03/13/2024
Great service, needed mirrors installed at Mary Janes School of Dance, they quoted a price & day, work was perfect, professional and invoice matched the quote.
Highly recommend!
Submitted by Kevin Leonard on 02/27/2024
Communication wasn't very updated. Partly due to email lag, but I can receive texts, which I had made very clear. And that, with my job, that was better for me.
Also, the manager answered the phone during a personal crisis, and was immediately rude before I could even say anything. I remained calm, however, I only did so, for my mother's sake. She used them previously for her replacement windows & was pleased.
The dumpster was left a week after the roof was completed. Part was due to the big wind storm/schedule, part was because they left their tool truck infront of the dumpster, making it impossible to move when the dumpster company came to get it the first time.
I had to call during the storm because they hadn't put heavy stuff on top and had things blowing out ofnthe dumpster, while I was at work. They did come relatively fast to secure, which I was grateful for.
The pluses were the speed the roof was replaced, and the cleanup was done well enough. Again, I think part of the siding stuff that was in the yard was probably due to the storm. The roofing debris was extended well cleaned up. Also, their workers left chicken bones in my yard from lunch. (I know this because i had seen them sitting there eating the chicken). They did pick up most of their personal trash, but not the bones, & a few pcs here and there that I had to pick up.
They did replace a screen that had been torn during the siding replacing. Easy to do with the siding, and was hassle-free.
The owner, Mike, was much more friendly & personable. Have been waiting for an apology since (from the manager). Probably won't get one. But rudeness will not be tolerated or rewarded. If you're the voice of the company, you need to do better. Yes I made them.aware of how that made me feel.
Mike did go above and beyond though. Walked around with me to address concerns a couple of times.
Hopefully, time will tell the quality of the job. The tiles are a bit "lumpy" due to the tar not being able to get hot enough to settle the tiles down, so I was told. I'll be contacting Mike if it's not better by June.
I'll try to remember to follow up a d see if I want to change my rating.
Submitted by Meaghan Brewer on 02/04/2024
Had 2 windows installed in 2021. Amazing service and very happy with the installation. One of my windows was broken recently and have tried to reach them by email and phone. No response. Finally after several calls, the woman answered the phone and she was about as rude as I have experienced with a business. Was a simple question to see if they were able to do a dash replacement. She lit into me about something completely unrelated to me. Said she already talked to “some woman” twice about my issue yet I am the only one that has been emailing and calling for help. Whomever she explained this to had nothing to do with my broken glass and obviously the first time I’ve heard that they cannot get replacement for those windows. I explained to her that this was the first time I’ve heard this and she is annoyed with me for something completely unrelated. She went on to say that she would explain this to me one more time that she cannot help. I can promise that she will never have the opportunity to “help” me again. Maybe you can work with someone else have have a much more pleasant experience but sounds like this is nothing new. Extremely rude and disrespectful.
Submitted by Andy Jones on 11/16/2023
Amazing Job and service
From Job estimate and material selection, through professional roof installation, to spotless clean up.
It all started with the December 2022 Christmas storm. We lost several shingles from our rooftop.
They were the only team who responded to our call and emergency job was done jus in two days in the middle of holiday break. So we decided to replace the entire roof by springtime.
In April we discussed and planned our roof replacement and just in a few weeks after we've got a call from the shop. Job started as planned with all materials delivered as scheduled. They stripped the big roof and did prep job just in one day. Did very good job protecting our walls, windows and bushes with the tarp. The day after by 5 PM the entire project was finished including a spotless cleanup. Hard to believe - 3000 Sq feet house roof just in two days.
Nice professional job done by nice hardworking people.
Submitted by Liia Doumanovskaia on 05/23/2023
My wife and I are absolutely thrilled to give a great review for L&S Windows and Siding. This Family has spent a lifetime earning this 5 Star rating. You will get a great value for what ever you can afford and great craftsmanship from their crews. Please feel free to stop by our house and check it out. We live just around the corner from the Store and would be happy to talk to you in person.
Submitted by George Fundis on 04/20/2023
Terrific People, and amazing service after the sale and installation. I had a slider installed 8 years ago, along with a front door. I called them this week with a hardware issue and in two days they were at my door with the parts happy to help, at no charge. I recommend their company to everyone.
Submitted by Antonio Landry on 04/19/2022