Submitted
by Devin Kay on 04/06/2021
5 Star Testimonial by Devin Kay
Lovely, awesome, down-to-earth, customer-focused service with a smile. I needed a faucet grommet for an ancient out-of-production unit. Three different sales reps spent a good ten minutes trying to find a suitable replacement (and finally succeeded) -- all for just a 40 cent washer. Then when I found that I only had a credit card to pay for it, they gave me TWO washers gratis. Nice, nice folks.
I needed assistance determining the right projects to undertake a home repair project. I was greeted warmly by several Ace team members; Jessica was identified as the one who knew most about what I had come to purchase. She spent time with me to be sure she understood what I was needing and then proceeded to show me everything I needed. She didn't push the most expensive, nor the least expensive...but she recommended the items she thought would be the best to use. A great wonderful experience. Thank you, Eldredge!
Submitted by Craig Williams on 05/08/2024
Awesome people and great overall of building supplies as same for the options and the variety that they have and sell
Submitted by Sabrina Tapley on 10/29/2023
Always incredibly friendly and helpful. Shout out to Rob (the doorknob works like new, now! No new lock/keys needed).
Submitted by Ryan Williams on 09/09/2023
I have always loved hardware stores. I know ...weird. This store was super nice and clean and the staff soooo friendly and helpful. More than just hardware here. Worth a visit.
Submitted by Linda Dyer on 07/11/2023
Friendly, helpful, efficient! This plays sets the standard for customer service. You can always find someone that can help, in fact they’re offering before you even go looking. Thank you for the wonderful experience, from the floor to checkout, outstanding!
Cheers!
Cami Risano
Submitted by Cami Smalley on 06/28/2023
Good store. Workers are mixed, some are knowledgeable, some are not at all. Cashier is the only person masked up to the hilt. I asked why, she said she likes to wear it. Insane!! Makes me avoid the store and go elsewhere.
Submitted by Howard K on 11/04/2022
As of today, Eldredge's is my favorite store in Portland. Both the salespeople inside and the employees in the yard are nothing less than wonderful--smart, cheerful, helpful. The store is well-stocked and easy to navigate. Really, what's not to love?
Submitted by Jane Berentson on 03/23/2022
I am so thrilled to have found Eldredge, which is a top-notch, quality hardware store! They are so friendly, helpful and knowledgeable. If, perchance, they don't already have what you are looking for, they will get it faster than you can order it online! Don't go out and order replacement parts just because you can't find something. They have answers you haven't even thought of and will end up saving you a lot of money. This happened to me when they re-keyed a lock from a sliding patio door, saving me $80 for an unnecessary replacement part. And this, while I waited! No more big box stores for me!!!
Submitted by Karen D. Girondel on 02/20/2020
