Submitted
by Michael S on 01/15/2019
5 Star Testimonial by Michael S
The entire team is great to work with, from retail to the stone shop. And they are very competitive with their pricing!
unprofessional workers...hold your team accountable while they are on the job!
Submitted by Chelsea on 07/17/2024
I was fortunate to work at Paul White in the residential division for about 2.5 years until relocating to a new state. I can’t say enough good things about how I was treated by everyone at PWC during my time there. Awesome team from the top down
Submitted by Jack Herzig on 12/04/2023
Tommy Day made my kitchen look outstanding! He’s professional, knowledgeable and does anything to meet the client’s expectations. We couldn’t be more thrilled with his work and the company. Since sharing our kitchen we already have people reaching out to him about their kitchen countertops. 10/10 service
Submitted by Brooke Day on 09/25/2023
I was very impressed with Paul White Co. We wanted to add a custom quartz top to our existing vanity which was relatively big. We selected what we wanted from their remnant inventory (the slabs outside their shop) and within a few weeks they had it cut out and installed to fit perfectly. Pricing was more than fair, and they got it completed in a timely manner. They even re-adhered our under mount kitchen sink which was starting to come loose - totally separate from our vanity project. Very pleased with Paul White Co. and will definitely be referring them to others.
Submitted by Jake Melvin on 04/05/2023
Very pleased with the ease of service and response time of the whole team at Paul White. Someone answered the phone immediately, directed me on where to look at countertop slabs, took our order and got the process rolling immediately. We had an installed counter in our bathroom in less than a month. The template and install guys were all very nice and ready to answer questions. All in all a seamless experience.
Submitted by Christoph G on 12/05/2022
We had a great experience at Paul White - I would use them for any next project! Not only did they have the best selection of flooring and countertops around, their staff was super nice and very helpful. We were building a house and had many decisions to make. Without an interior designer, it can be tough. Traci helped me pull it all together and make the tough choices. She was really friendly, willing to help me, very knowledgeable, patient and never made me feel rushed! The people at the warehouse and the stone shop were very accommodating and nice to work with. All and all, it was great. I highly recommend them!
Submitted by Barbara Perry on 09/08/2022
AVOID AT ALL COSTS. UNETHICAL & UNPROFESSIONAL
11 MONTHS OF ISSUES:
Paul White Company was subcontracted for all tile, flooring, cabinets, appliance install, etc for our new condo building on the East End. To save you time—over 11 months the team damaged my brand new dishwasher while installing it incorrectly (didn’t bother to tell me) and my shower tile was done so poor, it needed to be replaced five different times! The last fix I finally got a different employee and he said “it’s a good thing I’m here, water damage would have been an issue with the other guys work”. What?!
Closed on a small unit 11/2020. Paid to have the shower converted from a tub. After finishing the tile was crooked all the way from top to bottom. It took five different “repairs” and 11 months to “fix”. From different grout colors, to incorrect spacing, tile pressing out at the sides, and overall poor craftsmanship, it was a nightmare I hope I can help others avoid. So bad to the point they fired two of their employees who did the work, and as stated above the final more experienced one assured me water damage would have been a problem if he wasn’t there. Included just a few of the many photos I have. Zoomed up on the tile that went 10 feet in a crooked line, two wall replacements, and other issues.
I have emails back and forth with the PW team acknowledging the poor work but taking no responsibly for it as they were subcontracted. WAS EVEN TOLD BY THE BUILDER HE WILL REFUSE TO USE THEM FOR ANY FURTHER PROJECTS!
This also does not include the bowed wood floors needed to be replaced on my neighbors units, or other issues with the company. I reached out to different a tile company for a quote during the process and was told it was so bad they wouldn’t touch the single wall— they would only redo the entire thing to ensure it was done properly. $4750 estimate.
But I did forget to include, Paul White did offer me a $350 gift card. What a joke.
Submitted by James on 12/21/2021
Paul White Company has all you need for your home remodel or new construction needs. The staff is knowledgeable and will listen to your wants/needs to make sure you get exactly what you are looking for.
Submitted by Joe Hezlep on 07/12/2020
