Member Reviews

Casco Rent All - Richmond / Armada / Chesterfield MI

1 Star Review by Gary Benoit

All around bad experience. When I came to pick up my trencher i had reservered the day before, I was told it would be ready on a trailer it was not. I was rudely directed to go pick up the trailer from the back corner of the lot. During the while yard process it seemed I was inconveniencing them by being there. When I returned the trencher I was told there would be a cleaning which I was not informed about when reserving or renting but ok I can kind of understand but when you rent a piece of equipment that is digging in the dirt a heads up would be nice. When I asked the charge for cleaning I was told $100 which was half what I rented it for seems a bit high for a power washing. Also when I expressed my dismay over the pricing I was literally yelled at and told to leave. I also was forced to rent it for a full day since it was the weekend and they close early on Saturday which would have been fine but they told me I could only use it for 8 hours on there hour meter. Seems like you could have given it to me for the half day price if you are going by the hour meter since I only needed it for less than an hour. Originally I was fine with paying a full day for it since I needed it and I normally like supporting small business but I guess it's back to renting through Home Depot much friendlier and similarly priced.

Submitted by Gary Benoit on Monday, Aug 26, 2024

Casco Rent All - Richmond / Armada / Chesterfield MI

5 Star Review by Charles Blankenship

Rented a skid steer, staff very helpful, Crew in the back very efficient looking at the equipment. Machine worked perfect for the entire day, Casco Rent All is my go to place for rental equipment. Thanks!

Submitted by Charles Blankenship on Tuesday, Jul 30, 2024

Casco Rent All - Richmond / Armada / Chesterfield MI

5 Star Review by Jeffery Pelka

Love this place. I never had any issues with the equipment we rented. This is my go-to place. Very reasonable price. The employees are always helpful. You will not be disappointed. Thank you!!

Submitted by Jeffery Pelka on Wednesday, May 22, 2024

Casco Rent All - Richmond / Armada / Chesterfield MI

4 Star Review by j misaros

I rented a stump grinder and it worked out well. It was a nice machine and in good shape. The person helping me in the yard couldn't have been nicer. Seriously. I ran the machine as I would if I personally owned it: leaving it idle rather than turning on and off instead of constant starts or shutting off and starting at full throttle. Well, that bit in the end as I got a call later that I put 10 point something hours on the machine and they were charging me more for going over 8 hours. In checking, their shop is open for 10 hours so they shouldn't charge more for up to 10 hours. I was over 10 hours on a Saturday rental anyways and I will still go there but consider this a lesson learned at my expense.

Submitted by J Misaros on Friday, May 17, 2024

Casco Rent All - Richmond / Armada / Chesterfield MI

5 Star Review by Johnny Wyskiel

Rented a tow behind cherry-picker lift because I didn't want to go 25 feet up on a ladder to fix a chimney and radon vent pipe. I was able to get an accurate rate online (which was WAY cheaper than the orange big box store rental) and they even showed me how to use it when I said I had never rented anything like this before. Will definitely be back for any equipment rental that I need.

Submitted by Johnny Wyskiel on Monday, Oct 04, 2021