Pest City USA Reviews

Submitted by Natosha Tallman on 09/02/2023

1 Star Review by Natosha Tallman

My review is 1 star and "Although I wanted to go with Orkin I chose this company becauae I believe in supporting black owned businesses... They cost the same amount as Orkin so why not... They cancled my first visit and showed up two days later. The tech came in street clothes with an aresol can of a chemical that I could have bought myself at home depot. There was no inspection of the home, or outside treatment as I was told there would be... The tech self-admitedly even missed areas of the home. This was on a Monday... I went back into my home on that Wednesday, just to discover that my home was just as infested which should have come at no surprise... They returned Thursday morning with another aerosol can and some other inhibitor substance. I was informed that the tech would have to stand on my furniture so he could get deep into my couches that have cushions that are non removable... I said no problem but wondered why that wasn't done initially... So once again my home was treated... I waited 24 hours, vacuumed again just to discover that I still have live fleas healthy and thriving in my home. Mind you my home is packed up. I did everything they asked.. Cleared out closets, vacuumed every inch of my home, even did store bought bombs and powders myself... They were my hope as my methods were not working... When I informed them that I still have live fleas they said I need to give the last treatment some days like 7-10 days... Qhen I expressed disatidfaction they said they will come back after Labor Day but meanwhile I am $282 dollars short and still dealing with this supposedly treated problem for 5 more days before they will come back... Supposedly the treatment is meant to halt their growth and kill but the fleas