Member Reviews

1 Star Review by Michael Ritsema

Careful here, folks. While A1's processes, communication, and workmanship may be the best around, their pricing appears to be 2 - 3 times the local competition. While Mike, our technician, was the epitome of professionalism, I chose not to proceed with what I consider an overpriced service. That's ok as it appears they're taking the high end of the market. Great service, communication, and workmanship for the highest price. This also might be the result of their private equity investment driving excellent execution along with a very organized and high end pricing structure. I strongly recommend getting 2 or 3 quotes before proceeding with a service order.

Submitted by Michael Ritsema on Friday, Feb 09, 2024

A1 Garage Door Service

5 Star Review by Katie Hill

Absolutely wonderful experience! We booked for a Monday morning but our tech, Jesse, was available Sunday afternoon and we were thrilled. He made sure to explain to us our root cause of our problem, his recommendations, as well as what was necessary vs unnecessary. He was extremely kind and down to earth and worked quickly and efficiently keeping us updated. Jesse definitely strives to set accurate expectations and then surpass them. I would recommend A1 to anyone needing service!

Submitted by Katie Hill on Sunday, Aug 20, 2023

A1 Garage Door Service

5 Star Review by Chelle Smith

It begins with the call center/scheduling office that I called to get the springs replaced. Amazing service. Very thorough, polite and professional. Joseph, the tech that came out was very knowledgeable, quick, and respectful. A part needed to be ordered and A1 kept me informed every step of the way. Joseph was quick to schedule with me as soon as the part arrived. I'm very impressed.

Submitted by Chelle Smith on Wednesday, Aug 16, 2023

A1 Garage Door Service

5 Star Review by Ray Hanselman

Our technician Joe was fantastic. He went above and beyond explaining the necessary work needed to be done. He did not leave until the door was balanced and 100% aligned. I truly appreciate him fitting me in on a Sunday as well. I will use this service again and recommend to others!

Submitted by Ray Hanselman on Thursday, Aug 03, 2023

A1 Garage Door Service

5 Star Review by jeerrdd

Joe was incredible. Gave me not only all available options but also was knowledgeable in the process. Even double checked all previous work done and made sure I was set to go for another year!

Submitted by Jeerrdd on Wednesday, Aug 02, 2023

A1 Garage Door Service

5 Star Review by Latoya Sleet

Joseph was my garage tech. He saw the issues with my garage and answered each question I had. Price to fix it was discussed upfront, and then he quickly fixed my issues. Amazing service and great personality. I will definitely call him again for all my future needs!

Submitted by Latoya Sleet on Wednesday, Jul 05, 2023