Great selection in stock. Picked out flooring and had it at my house in no time. Evan is a great salesman.
Submitted by Kyle Owen on Saturday, Jan 27, 2024
Best place to grab your flooring. Be it tile, carpet, hardwood, etc. . . They have it all. Largest selection I have seen anywhere, great service, and if you need an installer they can help with that too. I've bought flooring at many places. Since I was turned on to ProSource they are the only place I go now. stop by and check them out. Four stars due to delays in product coming in and lack of proactive communication on Prosources side.
Submitted by Jeremy Drobeck on Friday, Dec 15, 2023
I needed mosaic tile for our shower floor within two weeks. In a day and a half Maija Cota helped me find an acceptable alternative and delivered to my door for installation in two weeks. Thank you!!!’ Maija did a fantastic job!
Submitted by Nancy Jansons on Friday, Dec 08, 2023
The selection in this showroom is spectacular! The salesman that worked with us , was Zach . He was friendly , honest, humorous , and very knowledgeable about all of the products we were looking at . I would recommend Pro Source to anyone . based on selection on site and the awesome salesman Zach ! He even ordered us a sample of one of the tiles we were looking at so that we could see it in our bathroom lighting . This was so helpful for me . The total experience of picking out three different kinds of tiles was SO pleasant ! Great job Zachary ! We will recommend you and ProSource to everyone !
Submitted by Pamela Dunfee on Friday, Jul 21, 2023
2nd time working with ProSource of Kalamazoo. 1st time experience was great. This time, broken tiles in one of the boxes created delays and extra costs to a fairly simple project. Very disappointing.
Submitted by Maksim Kokushkin on Saturday, Oct 22, 2022
I ordered a small amount of 1x2 herringbone marble tile to do a fireplace surround. I worked with Ian and he was able to help point me toward a few different products until we picked what we wanted. He's also able to help me figure out the correct type of mortar to use for my project. Overall everyone I worked with there was very friendly and I had a great experience overall.
Submitted by Jay K on Thursday, Apr 25, 2019
How incredibly unPROfessional of your company to complain of a FUNERAL procession for a US Marine holding up your office staff from getting lunch. I would never recommend shopping at a place that has no respect for the men and women who risk their lives to protect the freedoms we all hold so dearly. You should all be ashamed and embarrassed. Learn some respect for our military & the loved ones they have left behind. You should be ashamed!
Submitted by Heather Schultz on Tuesday, Jul 10, 2018
Staff are courteous but messed up a simple order. I provided a sample of the floor tile that we selected at Virginia Tile, with all necessary ordering info, but the wrong color was ordered. Then the wrong color grout was delivered by their warehouse. Both problems were fixed promptly, but it is obviously important to double-check the work of these guys.
Submitted by Bill Atkinson on Monday, Mar 05, 2018
Not reliable - completely messed up our job. Placed order (in person) and ProSource never ordered carpeting and flooring, placing our whole project behind schedule. We then had to continue to push furniture delivery back after several missed delivery dates.
Submitted by Brian Rice on Thursday, Jan 25, 2018