He used to be good. I think they got too big for themselves. Scheduled an appointment to fix what they did wrong for a week. Never showed never called. Literally we scheduled 5 times in 7 days he ghosted me. I even told him I would pay the $100 service fee even tho they messed up. When I told him I’m calling someone else he replied go ahead. Here is the proof. Screen shots of the convo he’s a CON!!!!!
Submitted by Roger Hanna on Tuesday, Jun 11, 2024
Normally Richard is a stand up guy. He’s been servicing me for a few years. Now he doesn’t respond or come by and fix the USED door he installed for my mother. Too bad I noticed the USED door after a few weeks. Richard apologized and I took his word on making things right. Now he ghosted me, it’s been 3 weeks. I’ve filed a complaint against him and the company. I can’t believe Above The Worse, I mean Best would do so. I wouldn’t refer him to anyone. Now I’m stuck with a used door that’s broke and he won’t come out and service it like he promised. PLEASE AVOID THIS COMPANY!!!!!!
Submitted by Pala Venkateswara Reddy on Tuesday, Jun 11, 2024
Great workmanship, great communication, great customer service. They will be our go-to for all things garage doors from here on out, and I will recommend them to everybody I know. They handled our very old historic garage doors with no problems at all. Never felt pressured or upsold, but always felt taken care of and like I had all the information and options I needed. And I appreciate that I was able to text them instead of having to call. Highly recommend!
Submitted by Galia Schmidt on Thursday, Mar 21, 2024
Richard and his team were outstanding! They consulted with us, helping us make an informed decision on a custom garage door for our new garage. Then they installed the door with care and precision, as if it were their own home. I would recommend Above the Rest to anyone looking for a repair, replacement or any other garage door services.
Submitted by Kurtis Peters on Wednesday, Aug 09, 2023
We appreciated ABOVE THE REST for their courteous attention and follow up before we chose them. Getting a fair price after we made our decision, we were happy for the communication that followed, right through the installation. They were efficient and gave fine instruction on using the openers and setting up codes. Highly recommend them!
Submitted by Glenn McCullough on Friday, Jul 15, 2022
Richard was great to work with. I had him replace my garage door and opener. He was prompt on coming out to quote the job and was great at communicating with me the process. Quote was very reasonable. My door was a special order that was delayed due to the Covid limitations. He let me know about the delay and updated me as he got new information. Once the door came in, we scheduled the install date. He arrived on time and was timely with completing the install. He cleaned everything up when the job was completed and made sure I understood all the new features of my opener. Highly recommended.
Submitted by C Mill on Tuesday, Jan 05, 2021