Super great experience! Air conditioning went out at 10 o’clock in the morning and the technician arrived here by 1:45 and completed the repair in less than 45 minutes. Graham, the technician, was really awesome and did a great job with repair.
Submitted by Karl Witt on Wednesday, Jul 10, 2024
Professional, proficient, courteous, and going above and beyond! We were extremely satisfied with John and his plumbing services; removed garbage disposal, connected new faucet and soap dispenser, rectified hook-up with Aquarius water filter to our refrigerator, and installed new sink drains. He was prompt, worked in a congested cabinet, and did a superb job with attention to details. Would be glad to trust him and his expertise, again! Pleasant and focused!
Submitted by Mary Schmuland on Wednesday, Jul 10, 2024
Chris came to evaluate a slow leak and quickly found the source of the problem. He gave the best and worst case scenario and got to work right away. I appreciated his candor and professionalism throughout the entire process and am very pleased with the result. I would definitely call again if needed.
Submitted by LaNae Christenson on Tuesday, Jul 09, 2024
If i could give zero stars i would. Contacted who we thought was Freedom Heating and Air a local small business and got Aquarius a greedy corporation. Got a quote over the phone of $98 to install a new smart thermostat that we purchased. Technician came out less than 30 minutes it was installed since the smart thermostat is hardwired into our furnace. Then was told the cost was $345! Talk about bait and switch. This company is a total scam. Asked to speak with someone with customer care….still waiting. Finding a new company for any future needs. Avoid this Aquarius. They ruined a perfectly good small business. DO NOT RECOMMEND! Avoid! Call someone else!
Submitted by Lee Daniels on Monday, Jul 08, 2024
Aquarius always has experienced, friendly, courteous, and helpful technicians. Regardless of the topic, they do a great job repairing and with regular maintenance. Today, it was an air exchange system vent issue…I called last night and they were here by 1:00 today….crawling under the deck and taking care of the issue! They also manage our water filtering and soft water systems, have replaced water heaters, and maintain heating/air conditioning units. We are never disappointed and they stand behind their work! I strongly recommend giving Aquarius a call for your next home service needs.
Submitted by Tom Combs on Wednesday, Jul 03, 2024
Ethan performed an AC tune up and did great work. He explained the work he did and how things were looking with the AC system very well. I’ve had good experiences with Aquarius before and this appointment added to that positive streak.
Submitted by Allen S on Tuesday, Jul 02, 2024
Alec, our technician for this semiannual maintenance check was great! He checked everything thoroughly, documented everything for us, and made a couple of recommendations with no pressure. He also took the time to thoroughly clean the leaves out of our outside AC unit. None of the technicians before him have ever taken the time to do this for us. Extremely impressed with Alec, and his quality workmanship and work ethic. Thanks again Alec!!!
Submitted by Sue Bower on Monday, May 27, 2024
From sales to service the most polite down-to-earth people I’ve ever dealt with my life Top Notch quality was above and beyond give me information that he didn’t even know, replaced furnace and AC unit. The cleanliness was impeccable. Kindness was appreciated. Thank you for everything. And one of the installers I went to school with so it was great actually seeing him.
Submitted by Ronald Prokop on Friday, May 24, 2024
I couldn’t recommend Aquarius enough! Our furnace went out Tuesday morning and we called another company by mistake (which we didn’t know at the time) what they wanted to charge us was ridiculous! We needed a second opinion and came across Aquarius and all their wonderful reviews. I called and Kurt was out here with in a few hours to give an estimate. He is like a friend walking in to your house but in a very respectful way. He was very informative and explained things well. We felt comfortable with the whole thing and decided to finalize the purchase. They could have come out a day later but it didn’t work with our schedule. So, two days later Jon showed up to put the furnace in. He is awesome and you can tell he really enjoys what he does! I really liked that he gave me some tips to help keep things running smooth. He left the house just as clean and before he got here. I found out Kurt and Jon are father and son. It proves to me that Aquarius is a good company if family members are working at the same company.
Submitted by Leah Whitmer on Friday, Apr 05, 2024