Submitted
by Stacey Jelks on 05/13/2024
5 Star Review by Stacey Jelks
I had a great experience with Apple Roofing and their representative Tim Wilkerson was of huge assistance with me. There was an issue with my insurance company not paying me what I was owed after my roof repair was complete. Tim worked tirelessly with both me and the insurance company to get this resolved. Apple Roofing is fortunate to have a great employee like Tim who is willing to go the extra mile for his customers.
The only reason this gets a star at all is the team that came and did the gutters. They deserve 5 stars.
We had a horrible hail storm that caused enough damage to replace our roof and Apple Roofing was the first company to come by to help us and they seemed to be a great company. Our rep walked us through the whole process and said he or someone would be at our house during the project. We maybe saw someone who actually worked for Apple Roofing for 10-15 minutes the whole day and they didn’t do much. I was assured they would maintain a clean, organized and orderly area while doing the work. As you can see from the pictures this did not happen.
The “Apple Crew” as they called them had their luggage tossed all over our front yard, air compressor placed on 3 flowers in our flower bed, ladder sitting on more. There is concrete 2 inches from where they had these items and grass. The crew walked all over the plants in our flower bed the whole day with zero respect for our property. Debris was over multiple plants around our yard and in trees. Most of the houses in our neighborhood have had to get their roofs replaced and none of their landscaping was damaged, so we trusted the same would be us, not at all.
Plants aside we had just finished a new platform and steps off our backdoor that was beat all to heck with falling debris. It was never covered by a tarp and at one point was covered with nails, old shingles and more.
Not getting to the actual roof that was installed, let’s just say it looks like a team of toddles did it. They chipped trim, siding, and paint in multiple areas. In one area it looks like they emptied an entire container of black tar to cover up something. Where they trimmed off the access shingles at the ends it looks like a 4 year old did it with serrated scissors. As a homeowner who does a lot of work to keep up their home the look of the finished roof does not reflect any projects on Apple Roofing’s website or social media’s.
It took almost a month to have a final inspection done and everyone expect Russell has mad one excuse after another. One manager actually told me “well why did you do your landscaping if you knew you were getting your roof replaced’. I would not recommend them to replace the room on our daughter playhouse. When trying to communicate to get information or a schedule there is none. Most of the time we just have someone show up with zero notice. Do what we didn’t and get a second opinion and go with that one.
Submitted by Charles Averso on 06/26/2024
Apple Roofing is wonderful! They replaced my roof and gutters this year and were so easy to work with. I work in insurance and Fred is our go-to guy for roofs and has handled my own replacement, as well as two coworkers. He has helped many of our customers and I’ve never heard a bad thing! Absolutely recommend them to anyone needing work done. Honest people and they stand by their work
Submitted by Carley Michaelis on 06/13/2024
We were very happy with our service from Apple Roofing! Ernie McCush communicated well throughout the entire process. He answered every question we had and was never irritated when we had more questions. Ernie oversaw every aspect of our project from start to finish and the offered price was fair . The installers did a great job and left no mess! Highly recommend this company to anyone needing roof replacement or repair. The garage door company [Reliable OH Door of Blue Springs] that Ernie recommended and coordinated did a great job as did the gutter company.
Submitted by Beatrix Demott on 05/15/2024
Brent came out to inspect my roof after the recent hail storms. He was recommended by other neighbors who had him out. Brent was thorough in his inspection and was honest on his review. With many contractors out there looking to get business or file claims that may NOT be worth filing, it was nice to come across someone being honest. Brent informed me my roof was in good shape and nothing was wrong to warrant a claim at this point. I appreciate the time he spend to look at my roof and his honesty. I would highly recommend Apple Roofing.
Submitted by Darrell Miller on 05/14/2024
We were very happy with our service from Apple Roofing! Ernie was honest, kind, and communicated well throughout the entire process. Ernie oversaw every aspect of our project from start to finish and provided pictures and explanations along the way. He offered solutions that we would not have known about and all at a fair price. The installers did a great job and left no mess! Highly recommend this company to anyone needing roof replacement or repair.
Submitted by Cynthia Hale on 04/03/2024
