Our house was woefully lacking in insulation. We got an extremely efficient HVAC system years ago and it works very well but was working way too hard. Called Koala and promptly scheduled for an estimate. We had insufficient amounts of insulation in the home and our garage had none. It’s been a game changer for our AC. It doesn’t work nearly as hard and I’m anticipating the same for our heat in the winter. The process was simple and they were able to get us installed less than a week after I called to get on the books. As hot as it’s been we considered that a blessing to get it done in July. Our installers were professional snd super efficient and took breaks because it was so hot that day. Credit to the whole team from beginning to end.
Submitted by J Mikos on Wednesday, Jul 31, 2024
From assessing the condition of our Attic, providing the estimation, finalizing the contract and then completing the agreed insulation activities as scheduled and in time, Koala staff has been thorough professional. I highly recommend Koala for any insulation problems as they have multiple options based on one's budget.
Submitted by Raghavendhra Ramakrishna on Tuesday, Jul 30, 2024
They were quick to give us an in-person walk-through of the work we wanted done, delivered the quote next day, and were communicative throughout the process. They even gave us options to choose from for the insulation process. They cleaned up the jobsite and billed as they said they would and were done in a day. 10/10 would recommend them and their pricing was competitive.
Submitted by Ed Cory on Friday, Jul 26, 2024
Koala Insulation of Gateway West & Metro East IL did a great job of insulating both our garage walls and the attic space above the garage. The walls were done with dense-pack cellulose and the ceiling was sprayed with closed-cell foam insulation. Both processes were handled professionally with Koala staff being thorough, courteous and very clean as they finished the job. The job was completed as scheduled in two days. We are very satisfied with the work Koala did from getting clear and accurate estimates through the finished work. We already have noticed a significant increase in comfort in that garage space. I would highly recommend Koala in the future!
Submitted by Bradford Childs on Friday, Jul 26, 2024
We are very satisfied with Koala insulation service . They are all very polite from the customer service Melissa Curp to Joe Durand who understands our situation and addressed very well the problem that needs to be done and he explained every detail of the issues we're having that needs to be fixed.Josh Birdwell and company ( I forgot the name of the other guy)showed up right in time and both of them worked so smoothly and efficiently. He tells me everything what they're working on and they finished ✅ the job right in time. They clean up after they're done. We're happy and I highly recommend this company to anyone. Excellent people. Very professional.
Submitted by Daisy Stiltner on Thursday, Jun 27, 2024
Great work and easy to work with. Koala evaluated my job quickly after an easy phone call and house visit and had Jose and his team out to complete the work just a couple days after the estimate. All work was completed as detailed and job site was cleaned up well after work was complete. Can’t ask for much more than that. Quick. Friendly. Affordable. Immediate results the next day on the temperature in the house.
Submitted by Jacob Davis on Thursday, Jun 27, 2024
Koala Insulation did a great job insulating out garage ceiling and also installed a couple solar attic fans. Excited to see the benefits and utility savings as we approach summer temperatures. From the first contact, to the estimator and the installers all were very professional through out the process. Answered all my questions and we are very pleased. If you’re looking to have this kind of work done I definitely suggest reaching out to Koala. You won’t be disappointed.
Submitted by Steve Miller on Wednesday, Jun 05, 2024