Needed to place an order for Next Day Air on Friday, 11/3 before noon. Called to confirm stock and tried to place the order over the phone, but the employee (Mike) insisted I place the order online. I said OK and told him I would do so immediately. The next day the order never arrived and Butler Supply was closed so I couldn't get any answers. This caused a major hold up with our job. Today, Monday 11/6 I had to call 3 times before someone finally found out the order was never processed. No apology. No refund of any type offered. I basically had to do their job for them. Thankfully this was a one time purchase. Future buyers beware. Not an organized company at all.
Submitted by Lucas Yothment on Monday, Nov 06, 2023
Very knowledgeable and helpful staff!
Submitted by Kevin Monahan on Tuesday, Aug 24, 2021
They go to great lengths to ensure correct material and quick delivery. Dave Holloway and Bill Kean are the BEST !
Submitted by Michael Birtley on Friday, Mar 26, 2021
Very knowledgeable staff. Pleasant and courteous. Extremely helpful.
Submitted by Kenny Cox on Thursday, Feb 18, 2021
Great, they have all the electrical supplies you need
Submitted by Jay Fisher on Monday, Sep 14, 2020