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Janss Lumber Reviews

Submitted by David Ipsen on 04/09/2021

1 Star Review by David Ipsen

Overall

Was thinking about opening an account
But after getting the too bad , you bought it
Treatment on a piece of expensive cedar which went bad before I got it home .found out what kind of guys they are !

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1 Star Review by Stacey Maples

I would not recommend this business.
Poor customer service.
There was mistakes made on a $14,000+ window order and on a $2500 sliding door that never got resolved.
I will never do business with that company again and I recommend that you shop around.

Submitted by Stacey Maples on 08/08/2024

1 Star Review by Tom Caruso

Tried to be a customer but it appears my business wasn’t worth their time. I ordered 14 or 15 exterior doors over the past couple of months and had to constantly call to check on the progress and my salesman always made me feel like he had to try to figure out who I was. Terrible customer service with no communication. I’m pretty sure the Millwork shop is great but it doesn’t matter if your salesperson doesn’t follow through with orders. If you’re not one of their favorite builders you get put on the back burner.

Submitted by Tom Caruso on 03/11/2024

5 Star Review by Colt Beck

Very people friendly willing to go above and beyond to get the job accomplished

Submitted by Colt Beck on 04/08/2019

5 Star Review by Spence Limb

This place is great! Great people and unique building on historic C-Street.

Submitted by Spence Limb on 04/25/2018