Member Reviews

Benjamin Franklin Plumbing of Springfield

5 Star Review by

Ben Franklin plumbers had solutions for all of this houses challenges. I appreciated the patience and knowledge provided during this job. Not only were items fixed but I was given options each step of the way. Unforeseen obstacles did not slow this crew down. They were able to obtain the parts required quickly and finished the job on time.

Submitted on Friday, Jul 12, 2024

Benjamin Franklin Plumbing of Springfield

5 Star Review by

Dalton Rust was fantastic! He offered to come out early so that we didn’t have to go a night without water, and made quick work of the repair we needed at a fair price. Very friendly and easy to work with, too!

Submitted on Wednesday, Jul 03, 2024

Benjamin Franklin Plumbing of Springfield

5 Star Review by

I called Benjamin Franklin Plumbing and they were very prompt and courteous! Dalton was very quick & professional! He did an Awesome job on our problem and we really appreciate all of his hard work!

Submitted on Monday, Jul 01, 2024

Benjamin Franklin Plumbing of Springfield

5 Star Review by

Troy did a great job. I appreciated his arrival on time, his attention to detail and his detailed explanation of the mechanism moving forward. Benjamin Franklin Plumbing has been our go-to maintenance service for many years. I will be a loyal customer for many more.

Submitted on Friday, May 31, 2024

Benjamin Franklin Plumbing of Springfield

5 Star Review by

Professional, courteous, timely, friendly. Very pleased with the work done. Highly recommend. This is my third or fourth experience for as many plumbing jobs. Every experience is the same, exceptionally good. My wife and I are very pleased!

Submitted on Monday, May 20, 2024

Benjamin Franklin Plumbing of Springfield

5 Star Review by

I had a busted water main in my front yard. Not only were they the lowest quote I got but they were the only ones who offered me a 20-year warranty. They were also able to do it with the minimal amount of damage to my yard and they were able to get to it very promptly. I would highly recommend them to anyone needing plumbing services.

Submitted on Tuesday, May 14, 2024

Benjamin Franklin Plumbing of Springfield

5 Star Review by

Although we didn’t get to meet Chase, we appreciated him taking care of our rental property! Our renter remarked about how professional and courteous he was. He listened to what they thought and all concerns. As a landlord, we appreciated that he provided a picture from under the house to prove everything was dry. Thank you for establishing trust and confidence!

Submitted on Wednesday, Apr 17, 2024

Benjamin Franklin Plumbing of Springfield

5 Star Review by

Hector was great! Very personable, profession, and friendly, with knowledge and skills to match! And he likes coffee! =D I used them again and they're still wonderful! This time Chase came out and ran a new hot water line for me. They did a fantastic job!

Submitted on Monday, Apr 15, 2024

Benjamin Franklin Plumbing of Springfield

4 Star Review by

Kevin did a great job. It took a little longer than I expected but, his care and double check is a good thing. When he gets a bit more experience he's on his way to becoming a great plumber

Submitted on Friday, Mar 15, 2024