I called ASAP when our refrigerator quit working. Two days later their technician, Jeff, diagnosed our problem and returned a week later with the parts and fixed the issue. Jeff was professional and knowledgeable and was able to answer all my questions.
Submitted by Terri Hepburn on Thursday, Jul 11, 2024
Jeff was great and friendly. He told me my options and was very helpful. I would definitely use them again.
Submitted by Sue Stevens on Wednesday, Jul 10, 2024
Was able to get to me same day. Great service. Also would like to add that Nick suggested an easy fix that would have been an expensive repair. Very refreshing dealing with such honesty. Won't use anyone else.
Submitted by Brian Morrissey on Saturday, Jul 06, 2024
Jeff came out within the time frame and evaluated our washer. Was honest about it being cheaper to replace rather than repair. We thought that would be the outcome. We would definitely use them again.
Submitted by Catherine Langner on Friday, Jul 05, 2024
Your "technician" guessed wrong about the problem with my washing machine. I changed the part myself that he said was the problem. Cost me 9.00. He wanted to charge me 200.00 He didn't even run the washer long enough to hear the noise to begin with. We bought a new washing machine. I wasn't going to bother but since you wanted to know, that's it. I changed the part it didn't fix the problem so I bought a new washing machine.
Submitted by John Odelehr on Monday, Jun 17, 2024
I was very impressed with their punctuality, efficiency, professionalism, and friendliness. They diagnosed the problem quickly and will be back in just a few days when the product arrives to install. They were also kind enough to answer my questions! Feels GREAT to know there are good guys in the industry still! Thank you so very much, ASAP!! ??
Submitted by Tammy Hoffmann on Wednesday, May 22, 2024
We have always been pleased with Nick and his team especially Jeff. Service is usually next day or even same day. They are very knowledgeable and honest. We are very happy with their service!! HIghly recommend!
Submitted by Kim Bussard on Friday, May 10, 2024
ASAP Appliance is my go to service for all my appliances. They came out the same day this week to repair my refrigerator. Needed a part and they came back the next day. Nick is the owner and he sent Jeff this week. Very knowledgeable and polite. On a previous repair on a washer, I asked Nick what he recommends on replacement of my washer and dryer, he said get speed queen commercial washer and dryer. These folks are honest and quick.
Submitted by Jim Surrell on Saturday, Apr 06, 2024
Jeff was amazing! He not only showed up on time but when he couldn't get my washer to throw the codes again, he tore it apart trying to figure out why it was causing me so many issues. Very detailed and thorough and didn't try to charge me for a bunch of parts and labor I didn't need since he couldn't pinpoint the issue. Was polite and respectful and told me the service call is guaranteed for 30 days so if it does act up once he leaves, he will be back to diagnose FREE! I am very impressed by the service they provided and the time they took today to help us with our washer. Thank you - we appreciate honest people like YOU!
Submitted by Anna R on Wednesday, Mar 20, 2024