Member Reviews

3 Star Testimonial by Tammie Lewis

We had to cancel our contract after 4 great years. Staffing changed and the service was inconsistent. Our Ring camera proved that the yearly termite bait stations were not checked as they documented and the same was true of our aunt and uncles house next door. Hopefully they will get some good staff back on board.

Submitted by Tammie Lewis on Tuesday, Jul 23, 2024

Terminix

5 Star Testimonial by Rachel Henson

The customer service and friendliness of your employees make you stand out above the competition. The quality of service is also excellent - pest problems? Not in this house! Gone!

Submitted by Rachel Henson on Saturday, Jul 20, 2024

Terminix

1 Star Testimonial by Miranda Magee

If I could give this company 0 stars I would!! My elderly parents called and set up an appointment for them to come out for a bat extermination. They came out on June 7th and assessed the problem and had my parents to sign a contract. Then, had my parents to pay them $800 while also promising them a phone call or return to the residence within 24 hours. They never showed up nor did they call back. My mother tried to give them a call on Monday, June 10th and the guy either changed his phone number or cut his phone off. Once my mother finally got a hold to someone, they again promised a follow up call within 24 hours. No one ever called back but they still were able to get $800 out of my parents!! How dare you guys take advantage of the elderly!! It’s sickening and extremely unprofessional. If you couldn’t do the job, you could’ve just told them both and we could’ve found another company.

Submitted by Miranda Magee on Tuesday, Jun 11, 2024

Terminix

4 Star Testimonial by Betty Wilson

The service people that come to my house are great. Very nice and professional. BUT……. I pay monthly but only receive a service once every three months. I’ve had problems with spiders hence the reason for Terminix. I was told to call any time if I needed any assistance but when I do I’m told the person in my area will call me but I never get a call. I still have problems with spiders and spraying once every 3 months isn’t getting rid of them, I need my home sprayed more often.

Submitted by Betty Wilson on Saturday, Jun 08, 2024

Terminix

5 Star Testimonial by Ashleigh Terry

Our technician Kimberlee was absolutely amazing. Its always stressful having a stranger come to your home but she was great and I was so comfortable with her being there. She sprayed everywhere and she got rid of all the wasp nests.

Submitted by Ashleigh Terry on Thursday, May 30, 2024

Terminix

5 Star Testimonial by Elizabeth Coleman

Terminix-Richland provides qualified, certified professionals who quickly address problems and work out best solutions. Recently, Branch Managers James and Colton arrived at our residence when they were expected and followed through with the contracted services. They were very pleasant to work with as they carried out their duties. Kudos to this great team!!!

Submitted by Elizabeth Coleman on Wednesday, May 08, 2024

Terminix

5 Star Testimonial by Niema Tillman

When I contacted Terminix they immediately set an appointment for the very next day. They came and consulted with me regarding the issues. At no time did the consultant pressure me into letting them service my property. They have been kind and professional as well as keeping me aware of everything that takes place during my treatment process.

Submitted by Niema Tillman on Tuesday, Apr 09, 2024