Andrew was very knowledgeable and professional. He got us up and going really soon. Great job Andrew!!! Best, Dr. Richards
Submitted by Dr. LaToya Richards on Monday, Jul 08, 2024
Truly appreciated the professionalism and service of my pro-tech, Andrew! Addressed my concerns and my unit! While they are a very busy, but that's to be understood - it is summer time. It just makes sense that all home unit go out in the summer at the same! So be prepared for response time. I definitely would call them again!
Submitted by T Stapleton on Monday, Jul 08, 2024
Andrew was so patient , kind , knowledgeable and very professional he came and took care of everything so quick and efficiently. Great job. Highly recommend Climate King LLC
Submitted by Darfary on Tuesday, Jul 02, 2024
I had to wait 2 days for service. I could live with that since this is their busy season. I have AHS and paid my deductible of $145. The tech said my coils needed cleaning and that would cost an additional $107. Which we paid. Within 2 hours of him leaving my unit died. It had been running and cooling up to that point, it just made a loud noise. I have Lupus and cannot get hot. So we had scheduled the service when we heard the noise. We were trying to not have our unit go out. I called Climate King to see if they could come back out. I was told by a very rude receptionist that their schedule was already full and they didn't know when they would be able to come back. I explained that I had Lupus and needed my unit fixed. She could not have cared less. I was told I had to go back through AHS and have a second service call set up. AHS thankfully waived the second deductible and set me up immediately with another company. I was very disappointed in the service we received from Climate King. I will NEVER use them again and I advise anyone else to avoid them. If they don't like working for home owner warranty companies then they shouldn't contract with them.
Submitted by Peggy Harrell on Friday, Jun 28, 2024
They were quick to respond to my service request, professional and knowledgeable. From my initial contact with Jessica to the tech Andrew G. it was pleasure. He fixed the problem quickly and had the house cool in a few hours. Highly recommend.
Submitted by Drea K. on Friday, Jun 28, 2024
Shun Spell from Climate King did a great job for us! This young man was so polite and knowledgeable, answering every question we had. After working most of the day installing our ac unit, outside and in the attic on a hot June day in Mississippi, he came back around 5:00pm and corrected a small glitch that was causing a problem and stayed until it was finished. Thanks Shun and Climate King! Timothy and Diane Carr
Submitted by Diane Carr on Tuesday, Jun 11, 2024
We are very appreciative of Climate King and Andrew for coming to service our A/C units on a Saturday. They did not have to, but they considered the urgency of our situation and immediately took action. They were diligent, professional and helpful through this trying time. We greatly appreciate their services and will definitely call them in the future for any other problems we may have!
Submitted by Jessica Sayles on Saturday, Jun 08, 2024
The fastest, friendliest service around. I would recommend them to everyone I know. They are very knowledgeable about their work, and they take their job serious. Don’t wait to book the best service in Mississippi.
Submitted by Victor Jackson on Saturday, May 25, 2024
FULL 5 STAR REVIEW! Mike was so professional and kind. He wiped his feet before walking through my home. He answered EVERY question I had and was very respectful. I’ll definitely use Climate King again!!
Submitted by Jason Steele on Tuesday, Apr 30, 2024