Reno came for the regular maintenance check and was very thorough. Also, fixed out fireplace. Had a question on reposing a sink and gave me a very honest answer with pros and cons. Made great suggestions without being over pushy. Recommend.
Submitted on Thursday, Jul 11, 2024
The workmen showed up within the time provided by the office and asked good, detail-oriented questions to get started. After looking over our AC equipment they confirmed our thoughts. After discussing our needs for this specific issue and future issues a decision that was good for both us and the company (an upsale.) Both Dakota and Nick were polite and helpful. They explained each step clearly and all the options we had for repair and continued longevity of our unit. Appreciate Mitch Wright company for their quick work.
Submitted on Thursday, Jun 27, 2024
We had a great experience with Reno from Mitch Wright. He was very kind and courteous. He explained everything he was going to do and gave us a suggested price before he started working. I would highly recommend Mitch Wright plumbing and Reno. Highly satisfied customer. .
Submitted on Thursday, Jun 27, 2024
Dakota did a thorough job of cleaning my unit. He removed the cage, top and outside surroundings of the unit. He also sprayed some solution using a hose connected from his vehicle. None of these steps were performed by previous tech. Dakota did the job that I thought I had been receiving all the time. He is a great technician.
Submitted on Monday, Jun 17, 2024
Dakota has been to our home a few times and he is always so friendly and respectful. He reviews all options for repair with us and explains everything he has done. He has saved us and our pups from the summer heat more than once and we will always recommend him and Mitch Wright.
Submitted on Saturday, Jun 15, 2024
My unit was not cooling well and these guys came and took great care of me! Everything was explained to me, they were extremely polite, wore foot covers when entering the house. Unit was installed only 2years ago, needed repair to leak and reinstall of coolant. Done quickly and efficiently and then suggestions were made for perhaps attic cooling fan, why need and quote given. Great service, well done. Even office staff were great attitude always made my day to talk to them! Good honest businessmen! Thanks to you all!!!
Submitted on Thursday, Jun 06, 2024
Dakota was great at performing our AC inspection & tune-up. He answered all of my questions, & made sure I understood everything. Dakota is professional & has a calming demeanor. He made suggestions that were sensible, not pressured.
Submitted on Sunday, Jun 02, 2024
Dakota was my tech today. Calm, quiet, friendly and professional. It didn’t take long for him to find the problem and suggest a tiered stack of solutions, from the temporary fix of a Freon charge, the replacement of a few components that were weak and soon to fail, or the replacement of our 19 year old equipment. I’ve used Mitch Wright before, and once had a poor tech that made me resistant to call today. But I know the company and the owner, and they do dependable work for a reasonable price. Dakota proved that today. Excellent service. And I love being given options.
Submitted on Friday, May 31, 2024
Exceptional Service and Expertise – A 5-Star Experience! From the moment Dakota arrived, it was clear that professionalism and expertise were going to define this maintenance visit. Not only was he punctual, but the attention to detail and thoroughness of the work were beyond commendable. Dakota took the time to explain the thermostat settings, ensuring that we understood them, checked all the system units and freon level, and installed two surge protectors. The work area was left spotless, and the technician went above and beyond to ensure that our AC system was running smoothly and efficiently. I am thoroughly impressed with the level of service provided and would highly recommend Dakota and Mitch Wright Plumbing, Heating and Air company to anyone in need of AC maintenance. It’s not every day you encounter such dedication and skill. A well-deserved 5 stars!
Submitted on Wednesday, May 29, 2024