Submitted
by Jon Karell on 07/15/2024
1 Star Testimonial by Jon Karell
Don't count on any service or warranty. Brand new "commercial" door installed in a heated building. Every time it gets cold outside the door has a 1/2" bow across it. Tried to get a warranty claim, sent out a guy 3 times but didn't have a clue what he was there for. Finally gave up, since overhead door clearly was waiting for the warranty to run out. Also needed touch up paint and a thicker bottom seal on a residential door. After 5 emails and phone calls we gave up. Absolutely horrible service and quality. Never again.
Stopped in after lunch, very friendly and helpful. They had the exact rubber bottom seal/gasket that I needed and at a fair price. Unlike some other stores in town.
I didn't get to see the mascot, the Akita, but I could tell that he had been there. I will definitely be back if I need anything else.
Submitted by M B on 06/19/2024
I have the pleasure of using Overhead Door Company here in Billings, MT . They are efficient, friendly, and knowledgeable. I have never had a problem with any work this company or its employees have done for me. They have a well-deserved reputation . Thank you again for your prompt, friendly, professional help fixing issues I have had with 3 old garage doors. 5 star company.
Submitted by Marilyn on 11/08/2023
A spring broke on our garage door. A repair person came out, replaced the broken one, and asked if we wanted to replace the second one. My wife asked for the technician's recommendation, they said only replace what was broken so that's what we did. Well the second broke a month later, and the same technician came out and asked - in a condescending way - why we didn't replace them at the same time. We asked the technicians and the owner of the company (Steve, at a later date) if they would drop the labor as we were following their recommendation. They refused. The door needed maintenance a third time about a month later and we contacted a different company because we suspected poor workmanship. And wow what a difference in the new company. The professionalism was better, the communication was better, and the price was way better! I would NOT recommend this company, and strongly recommend you check out the other companies in Billings. We've had much better service elsewhere.
Submitted by Tyson Dye on 05/05/2023
Put a down payment on 7/21/2021 to replace garage door. It was supposed to be in the first of October. They have not contacted me to let me know what is going on. No updates. When I call I have to call several times just for them to tell me everything is behind and they are getting this in piece by piece. All I would like is some communication letting me know what's going on. I would not recommend. I think I am going to lose the $900 deposit i gave them. I told the I wanted it put in before the snow. We have had several snow storms already.
Submitted by Jeniffer Hammontree on 03/30/2022
Had them install a new motor and rail. After inspecting everything we noticed they cut the wires goin to the other motor that actually worked. Two weeks later we noticed the rail was bent. Not sure if it was because it may have been opened because it was locked ir the k hook being installed 19 inches from the top. Had another company come out and install doors and they said it’s supposed to be install twards the top. Theirs was actually install an in from top. Paid for new rail and we will not use or recommend them.
Submitted by R & J Enterprises on 02/18/2022
Awesome crew! We needed a spring replaced and cables restrung. They actually answer their phone, were available the day I called, and showed up first thing in the morning the day we scheduled. The tech was friendly, efficient and knowledgeable. Also cost much less then I was expecting. Will definitely recommend to others!!
Submitted by Shane Schulze on 12/01/2021
I got many quotes and Garage Overhead of Southern Montana was the best! Jordan quickly installed a new door and updated my overhead in the garage.
I have had the best experience with them because they are very friendly, efficient and the cheapest, using high quality equipment. I would strongly recommend them!!
Submitted by Aaron Smith on 12/31/2020
I had them adjust my door because it was not sealing tightly and was letting the wind in. Since the garage is heated, I was losing a lot of heat and $$ due to the bad seal. The receptionist who scheduled me was friendly, they got me on the books faster than any other door company in town, their rate was less expensive than other quotes, and technician was on time, very knowledgeable, and friendly. I highly recommend these folks!
Submitted by Steve Kuchuris on 12/06/2019
