Gene was prompt, responsive, friendly, and very professional. He was able to help with our dryer and didn't mind that an 8-year-old sat and supervised his work the entire time. Lol. I would absolutely recommend Gene for any of your appliance needs.
Submitted by Breanna Vosen on Thursday, Jun 27, 2024
Gene was the nicest, most respectful businessman! He chatted while fixing my fridge, played with my dog as he worked, and thoroughly explained the repair he made. I would recommend Gene and his business to anyone!
Submitted by Kendra Fulbright on Wednesday, Jun 12, 2024
Gene was awesome to work with when he repaired our refrigerator. He was timely, reliable and communicated what he was doing and when we could set up an appointment. I would highly recommend him for any of the services he provides and will be using him again in the future!
Submitted by Lyndon Becker on Monday, Jun 03, 2024
Absolutely incredible service!! The heating element in our dryer went out and within 48 hours he was able to come diagnose the problem, order the part and install it. Extremely affordable pricing and such a kind person. Thanks for helping our family out with our dryer.
Submitted by Sydney Mayhew on Thursday, May 02, 2024
He fixed my mom's dishwasher, had to order a replacement part and came back to install it while i was at work. My mom works remote so she there both times. Great guy and not bad price in the end. The only issue I had was the invoice was handed to my mom even though I was paying for it. Thankfully she was honest about the price to me so i could transfer her money for what she paid as this was a mother's day gift to her.
Submitted by Elizabeth Christianson on Thursday, May 02, 2024
Gene from appliance doctor did an amazing job fixing our water filter faulty on our samsung smart fridge! He was able to get a new part ordered and installed within less than a week. Gene is very professional, friendly and knowlegable in his profession! We highly recommend his service!
Submitted by Jonah Hawley on Friday, Apr 26, 2024
First of all, Appliance Doctor is extremely affordable. They don’t gouge you on service calls plus the cost of the repair. As long as you go with them, the service call goes towards the cost of the repair! Secondly, Gene is extremely personable and truly cares about people while being professional and efficient. I can only think of one other company in Great Falls whose customer service was as impressive as Gene’s. Not only did he quickly fix our dryer, he also took time to teach how to service it ourselves in the future to save money! I cannot recommend him enough and we will definitely be loyal customers in the future when repairs are needed.
Submitted by Jessica L on Thursday, Mar 21, 2024
Gene is an extremely kind and helpful person. He came in and spent a decent amount of time on my neglected dryer. He made sure the dryer was all cleaned up, the sensors were working again and the dryer vent was all vacuumed up. He cleaned my washing machine pump filter. He was instrumental in keeping us from having to buy new equipment that we couldn't afford. Appliance Dr is definitely saved in my phone list in case we need help with anything else. When I called I thought we would be looking at a month waiting time and he fit us in to his schedule in less than a week. Gene is also pet friendly. My cat loved watching him and Gene showed me pictures of his own cat. You should definitely call Gene if you need appliance help.
Submitted by Christine & David Warehime on Wednesday, Mar 06, 2024
Doctor Appliance is absolutely amazing! We initially contacted him to help hook up our gas dryer when we moved onto Malmstrom AFB. Since then, we’ve had to replace our dryer door latch and a belt…all within our first month of living here! Each time we were able to get scheduled quickly, we were given an estimate of the cost ahead of time, he’s always shown up on time, and does a great job! I’m totally comfortable having him in my house, he’s very professional. Gene is our guy, we’ll definitely use him again for any appliance needs we have! 10/10 recommend!
Submitted by The Ploofs on Wednesday, Feb 07, 2024