Submitted
by Gary Brownlee on 06/18/2024
4 Star Testimonial by gary brownlee
My experience with Bryan have been good. He seems to know how to diagnose issues and devise solutions. He is polite and responsive which are really positive attributes. Not sure I remember Guy.
Late yesterday, our air conditioning stopped blowing cool air and it was over 100 degrees, with more of the same in the forecast. I was not hopeful about finding an HVAC company to service it quickly. After two other companies could only schedule us for next week or August, Anderson's said they could fit us in later in the afternoon today. Fortunately, they showed up at 12:30 and Ryan, the technician, was friendly, answered all our questions, and identified a failed capacitor. He replaced it quickly, monitored the unit, and now we have cool air again, just in time for another 100-degree day. Thanks to Ryan and Anderson's HVAC!
Submitted by John Neuman on 07/11/2024
Very impressed with Anderson's response time and professionalism. First time in 7 years I felt like our AC unit was repaired instead of just adding Freon. I strongly recommend them.
Submitted by Kenneth Cotter on 07/04/2024
I am on the fence for this review. I have a water heater issue. I called the first time and was told by a guy that a plumber is two weeks out. I understand that but decided to get in line. The guy said that if there are cancellations that it could be sooner. It was VERY odd to me. That leaves the potential customer just hanging around and waiting. I got a call from their receptionist today and she said a plumber would be free in a hour. I work at home yes, but my job has confidential information. The lady did not offer another time or option. I ask if I don't accept this today I go back to waiting. The gal stated yes. I don't think that is good business practice or customer service. Customers be ware you are at the mercy of this company. Look else where.
Submitted by Tyler Litchfield on 04/23/2024
Anderson's HVAC sent Charles to repair our Trane furnace. Charles proved to be a great choice for the job. He was on time, friendly, provided helpful advice and had the problem quickly resolved.
After ordering the appropriate parts, Charles returned to complete the installation. The furnace is up and running and the parts and repair cost was very reasonable.
Submitted by Ivan Kralik on 04/01/2024
Service rendered: Installation of a Mitsubishi mimi-split AC unit. Great service from all at Anderson's from the estimator to the office staff to the electrician to the installers. On-time, friendly and professional. I would use Anderson's again without reservation, and would recommend them to anyone!
Submitted by Dan on 03/11/2024
The guys at Anderson’s are a group of great guys. My home created a few challenges for them, but they were patient, professional and figure It out in a timely manner. Wayne is an excellent installed and was wonderful to work with. I am really impressed with his patience. ? I would definitely use them again, and recommend them to any of my friends and family without question. Also, I would like to add that their customer service is amazing. They kept me up-to-date on everything.
Submitted by Corinne O on 02/07/2024
These guys are great. All of them. Showed up on time, very professional and courteous. Most of them are cross trained in at least two or three separate crafts, and are very knowledgeable and friendly. Will definitely use them again and highly recommended. The electrician they sent did a great job modifying a system that was already in place and installing a new system along with that.
Submitted by James Straley on 04/28/2023
