Submitted
by Angel Pavey on 04/11/2024
5 Star Testimonial by Angel Pavey
Kasey was friendly and professional. They explained the process and went over the expectations of the service prior to starting. Kasey was understanding of our pets and the products used around them. They gave instructions afterward and let me know when to expect our next service. I am very pleased with today’s service.
I was interested in this service, the salesman was courteous and relatable, but he told me they clean spiderwebs from the crawlspace and the technician said they do not. This was a deciding factor in going with aptive for our service... the technician was very nice, but the company hasn't given him the proper equipment to spray inside. He is forced to use a hand sprayer that with the lightest squeeze of the trigger produces alot of chemical on the window ceils. Even after 45 minutes there are still puddles of chemical on my tile and window surfaces. Having a 2 year old I was required to wipe up the residual chemicals . It is in no way the fault of the technician as he stated there aren't settings on the sprayer and I watched him do his best to spray as little as possible on these areas. So far it's not a great start to the relationship.
Submitted by Chris Mcallister on 06/06/2024
We had our 1st treatment in May. Richard was extremely was extremely patient with all of my questions. He and his trainee for the day did a great job. Richard let us know what he was doing and why it was being done. In addition to that, they were both professional and very nice. It seems you shouldn't have to add professional and nice to a customer service job, but it is important to note these days because not everyone is.
My husband and I would love having him be our service provider each time.
Based on the service provided and the outcome of that service, we are definitely recommending them to anyone that needs pest control.
Submitted by Kym Lykes on 06/06/2024
I give them a 10/10. Workers always very kind and professional.I saw a difference after the first treatment. Had the front lawn treated as well as the sides and back yard,and the garage...So I definitely would recommend them.Great price!!!
Submitted by Felice Johnson on 05/21/2024
Just received my first treatment and was beyond impressed by the performance, professionalism, and attention to detail displayed. I definitely made the right choice.
Submitted by Sam Sneed on 05/16/2024
I did speak to Anthony before hitting send here. My concerns were spraying whatever was being sprayed on newly planted bushes and plant life! He assured me there was no issue. I just want this to be documented in case my bushes die in the next 30 days.
Otherwise Anthony is very polite and professional! Thank you.
Submitted by Jeff Stoney on 03/28/2024
Great service; good value! Super knowledgeable technician, good communication, and pleasant interaction. Treated for all issues we were concerned about. Highly recommended!
Submitted by Carolyn Kindred on 03/15/2024
