Submitted
by Lindsay Suter on 11/17/2022
5 Star Testimonial by Lindsay Suter
Amazing customer service. I had bought a bunch of tile elsewhere for a fireplace project and realized once I received the tiles that the measurements were off and I had a 2” gap left to fill. I went back to the original place I purchased the tiles to try to brainstorm ideas and find something to help make it work but left feeling more lost.
I finally went up to Best Tile Durham after having a pleasant experience in the past and two employees jumped into action to help problem solve with legitimate design ideas that could work. They could have easily written me off since the original tile wasn’t from them but they took the time and really had a good eye for design.
I am very grateful for their help and time.
Highly recommend going there for any tile needs.
I can’t recommend Best Tile enough, especially for someone who is new to the remodeling process. Raul answered every question honestly and clearly, making the process so much more approachable. After starting with some Pinterest photos for inspiration, Raul presented several similar tile and grout combinations at various price points. I was able to take several samples home to see how they would work in the space, and once my tiles were chosen Raul promptly sent price sheets with total costs included. There were no surprise fees along the way and their transparency was so appreciated!
Submitted by Clancy Russell on 07/16/2024
We had a great experience working with Raul and the rest of the crew at Best Tile. Raul was extremely helpful in working with us to identify the right tile option for our kitchen backsplash, communication was great throughout the process, and the final product came out beautifully. Highly recommended!
Submitted by Ben Hiltzheimer on 05/20/2024
We were so impressed with Jill A.'s accommodating approach with us as first time customers. She was very cheerful and patient with us in choosing the tiles from their wide and beautiful assortment on display. She worked efficiently and enthusiastically to work with.
She made our experience at Best TIle a positive one. We will be sure to recommend this place to others.
Submitted by Lisa Smith on 04/27/2024
Best Tile has a great selection of tile and great people to provide guidance. Raul Ramirez spent an incredible amount of time helping us choose a beautiful bathroom floor tile and grout. It is helpful that you can “sign out” samples to see how it looks in your space before committing.
Submitted by Rose Sharpe on 04/23/2024
I’ve worked with Best Tile on multiple projects and have been very pleased with their product and service. Special shoutout to Jillian Armstrong, one of the sales reps, who has gone above and beyond to give exceptional service, quick communication, and been an overall pleasure to work with.
Submitted by Hollie Fischer on 04/10/2024
I love this tile shop! Wonderful selection, staff, pricing. I always try to work with them!
Submitted by Thea: Curated By Thea on 03/29/2024
as a tile installation contractor I look for not just quality products from my distributors but also quality services for myself and my clients, best tile Durham meets and than surpasses every bar I have for a distributor every time!!
I work with all of their nc locations and from management, to the show room and down to the last guy in the warehouse this location outperforms all their competition.
they have an amazing selection of tile, stone and accessories for ever project, they are always up-to-date on the newest products and have a great design team to guide my clients through that process so I don't have to.
Best Tile is and will continue to be my first choice as a contractor and the place I recommend to all my friends and clients !!
Submitted by Michael Miller on 01/11/2024
The staff and selection at Best Tile is top notch. I went in feeling really overwhelmed and Shyanne was so helpful and patient, with her guidance and know how we pieced together a gorgeous selection of tile for my shower remodel, I couldn’t have done it without her natural talent for design. I am now so excited for this upcoming bathroom remodel, thanks for taking the stress away and making it fun again!
Submitted by Marilyn Guerin on 04/24/2023
