Member Reviews

5 Star Review by Renee Alexander Craft

ReNew Renovations demolished our dry-rotted, old deck and built us an addition that we love. As a result, our family has a gorgeous sunroom. The team was consistently punctual, courteous, and kept us abreast of progress, issues, and/or supply chain delays. The project was completed on schedule, and it absolutely exceeds our expectations. I have already recommended Renew Renovations to family and friends. We will definitely reach out again for our next project.

Submitted by Renee Alexander Craft on Saturday, Aug 19, 2023

ReNEW Renovations

5 Star Review by Shari Hubert

Jordan and his team were extremely professional, focused on customer service and responsive. Not always the adjectives you'd use to describe contractors. But I really give credit to Jordan and how he prioritizes the customer experience. He even said that you can train folks on the skills to do the craftmanship, but you can't train on work ethic and customer service so he hires a team with those innate abilities. He did a ton of work for me. It was supposed to just be a bathroom remodel job, but as we were waiting for permits from the city of Durham, I saw all other types of things I wanted done and I definitely contributed to the scope creep. Jordan was good at keeping me focused, not pushing, but letting me decide what and how much I wanted him to continue to do. I trusted his judgement and him. By the end of the project, I had a brand new bathroom (new shower, moved the toilet, new toilet, new vanity, new floors, tilework in the shower, new exhaust fan and vanity lights, barn door). It's a real difference. He also put in new closets in both bedrooms to give me more room for hanging items, put in new carpet in both bedrooms, demolished a pillar in my loft to open up the space, gave me new tiled floors in the kitchen from hardwood, put in all new light fixtures in the entry way and bedrooms. Painted the entire place from accent walls (he has good taste) to ceiling beams and walls. I also appreciated that at a certain point, he allowed me to access his Painter and Electrician directly for some of the smaller jobs and touch ups as he said that would be less expensive for me, than going through him. That speaks to his integrity. I LOVED his subcontract crew from the Painter (Daniel) to the Electrician (Gus) and his project managers - Nick and Bryant. I was really a tough customer in that I was very meticulous and precise with wanting things to be just so, and Jordan was ever so patient with me. The project went from October through March. Not bad considering that most of that time was spent waiting for permits. I also respected that Jordan, as a General Contractor, was focused on doing things by the book. I would absolutely and unequivocally recommend him and his company. To be honest, I kind of miss them now that the project is finished:) Jordan has photos of the place after it was finished for anyone who needs a referral.

Submitted by Shari Hubert on Sunday, Apr 16, 2023

ReNEW Renovations

5 Star Review by Molly Zimmerman

The ReNEW Renovations team did an AWESOME job on our bathroom remodel! Jordan was great to work with. He is communicative, clear, and really great at explaining the remodel process. This was our first time doing a renovation project so we weren't sure what to expect. Jordan communicated well throughout the entire process and we are so happy with how our new bathroom came out! We look forward to working with him again on future projects.

Submitted by Molly Zimmerman on Thursday, Dec 01, 2022