Andrew was called out late Saturday for an emergency and he was AWESOME! Prompt, friendly and very knowledgeable- I wish every company had an employee like him. Great service! Highly recommend!
Submitted by A V on Sunday, Jul 07, 2024
Elevator technician Carder was the best! He diagnosed the problem with my elevator and got it up and running! Thank you! That elevator is critical for my elderly chocolate lab who can’t climb stairs! Carder was polite, personable, a pleasure to talk to! Additionally, Morgan “in the office” was so helpful! She always answers the phone or gets right back to you. Went above and beyond getting a technician on scene and dealing with the incessant beeping alarm. Thank you, Atlantic Elevator, your customer service folks are the best!
Submitted by Susan Silbernagel on Wednesday, Jul 03, 2024
It only took minutes after our arrival at the beach house for the elevator to go crazy. The property management company was able to silence the alarm, but not repair the problem. Fortunately, Andrew from Atlantic Elevators showed up *on a Sunday* and had it back online quickly and efficiently. Although the main problem was apparent, he checked the system from top to bottom to ensure all of the doors, interlocks, and safetys were working perfectly before giving it a clean bill of health and heading out for his next client. Honestly, I wasn't expecting anyone until Monday and was delighted that he showed up on the weekend to affect repairs. THANKS, ANDREW!
Submitted by Paul Beda on Monday, Jul 01, 2024
We just arrived in OBX for a relaxing vacation in a big 3 story home with an elevator that didn't work. Called for service and Andrew showed up not long after and had us up and running in no time. It wouldn't have been a big deal bit our parents can't do the steps anymore. Andrew was able to get it running and was pleasant to talk to while he worked. The world needs more Andrew's!
Submitted by Mary Stone on Saturday, Jun 29, 2024
Atlantic Elevators…absolutely the best elevator company to work with. Morgan is always amazing and most recently had an interaction with Andrew at a property who truly went above and beyond. We are all in this together here at the beach and these folks “get it”!! Very thankful for the Atlantic Elevator team!!!
Submitted by Maggie Sexton on Saturday, Jun 29, 2024
Our elevator was out of service in our Rental. Danny C quickly got the elevator operating. He didn't stop there but completed a through inspection and found out what caused the problem and made adjustments to make sure the problem would not reoccur. Danny explained the problem and he explained the repair. Danny was the best. A great technician and communicator.
Submitted by Jim Szymanski on Thursday, Jun 27, 2024
Atlantic Elevator has been servicing our elevator since it was installed in 2014 when the cottage was built. We have been very pleased with their service since the beginning. Most recently Andrew came to inspect and clean the elevator which is in great shape I am happy to report. We found Andrew knowledgeable, professional, efficient and personable. We would highly recommend the company and their employees!
Submitted by Cathy A on Monday, Jun 24, 2024
Andrew came to our house to discuss the possibility of an elevator replacement. I found him to be very polite and easy to communicate with. He was very knowledgeable about the products that the Atlantic Elevator Company carries. The fact that Atlantic Elevator services this area on a regular basis was most encouraging. I look forward to the possibility of working with him in the not too distant future.
Submitted by Sandra Prince on Tuesday, Jun 18, 2024
Atlantic Elevator is hands down the best in our area. Josh promptly diagnosed and repaired the issue we had, showcasing not only his expertise but also his commitment to customer satisfaction. The entire team at Atlantic Elevator is professional, friendly, and efficient. I was particularly impressed with their quick response time and the quality of their work. 10/10. I would highly recommend Atlantic Elevator and their team for any elevator work you may need!
Submitted by Ben Thomas on Wednesday, Jun 12, 2024