Submitted
by Susan Taylor on 07/20/2021
5 Star Review by Susan Taylor
Very nice company to work with and a well stocked showroom with doors to look at and lay hands on, which was important to us.
Kara Bassett was extremely helpful in the selection and ordering process. Robert came out and measured and looked at the job initially and was so friendly and nice.
Cori and Chuck were prompt when showing up for installation calling to let us know when they would arrive. They were both so personable. They were very knowledgeable of how to do the installation and took measures to get all the panels to match up.
At the end of the project they showed us how everything works and made sure we were completely happy before leaving. We love the quality of the doors and the competency of the employees at this company. Could not be more pleased with the product or the service. Would definitely recommend them.
Susan Taylor
The technicians were very polite and knowledgeable. They installed the part, greased the track and sprayed lubricant on moving parts of the door. Took a while to get on their schedule, but I will definitely call them again when needed.
Submitted by Ele W. on 06/20/2024
I have lived at my current address for 32 years. I have always used Garage Door Specialists for all of my garage door needs. I recently needed a new garage door installed at the garage attached to my home. I contacted them, they sent a man out to measure, I called the office and the staff walked me through in choosing the right door. The staff called me when the door came in and arranged for date and time for installation. "Tony" came out and installed my door with preciseness! He was absolutely wonderful, complete cleanup! He even used Simple Green to wipe down both sides of the door to remove any of his fingerprints that might have shown. I can't say enough good thing about the entire process, from the first gentleman that came to measure, the staff that I worked with over the phone, and especially to "Tony"! Thank all of you for making this experience easy for me!! We are so fortunate to have this service and all they do in our area!
Submitted by Patti Wood on 06/18/2024
We're extremely happy with the service from Garage Door Specialists. They came out quickly when our door was broken, and they completed the full repair promptly. We will definitely do business with them again!
Submitted by Kate Gavenus on 06/16/2024
Had a warranty issue with an older garage door. Everyone at garage door specialists was great. Ladies in front office handled all the paperwork, owner got involved when ordering from the supplier became an issue, and service techs who came out and did the work were very professional and did great work. I will be a life long customer based on my experience with GDS. Wish it were that easy to deal with all companies. Outstanding customer service. Thanks guys.
Submitted by Keith Suttles on 06/14/2024
Devon and Chuck went over and above to ensure the doors were installed correctly. They exhibited expertise and precision and went the extra mile, when it was discovered that the wood framing around the doorway hand warped and pulled away. They assisted with reinforcement by screwing it together as I clamped it in place, prior to installing the weather seal.
Although not as quiet as I anticipated, they are certainly quieter than what I had before. Is there a process for an after-installation inspection / adjustment to be performed? I would be interested in that. Things can change in the days following an installation of this sort. Thank you for a quality product, however!
Before and after photos.
Submitted by Charles Benway on 11/02/2023
