Always wonderful! The staff, selections, assistance, and prices are well worth the trip. 3rd home we have built using items from there.
Submitted by Lee Guins on Wednesday, Nov 15, 2023
Great products, prices, and service. Bought exterior doors, kitchen cabinets, backsplash, and bathroom vanity from Hone Outlet for our renovation. Extremely happy with the product quality.
Submitted by Gregg Schorner on Friday, Mar 03, 2023
Prices were great and they had the cabinet sizes i needed. I did everything online and it was super easy. Everything i ordered was in stock and i picked it up on the weekend. Will definitely buy from them again and would recommend without question.
Submitted by Justin Moon on Thursday, Nov 17, 2022
We were "THOSE PEOPLE", where if it were going to go wrong, it did. Upon entering the Raleigh location of Home Outlet we were greeted by Miss Nikki with a big ol' smile and she asked if she could be of any assistance? We initially declined in order to familiarize ourselves with the store and when we were ready, she assisted us with our kitchen remodel. She was EXTREMELY patient with us and at no time did we feel rushed even though she worked straight through her lunch break! INSTEAD, Miss Nikki offered invaluable suggestions, shared her wealth of knowledge of many of the products offered with grace in an obviously understaffed and very busy store. We left feeling confident in the choices we made, blessed that we had Miss Nikki overseeing our project and relieved that the hardest part was over. When we received our "not so perfect" partial order of cabinets we were devasted. Miss Nikki was extremely professional with us and our situation. She was empathetic, promised she'd do her best to resolve the situation and did just that never representing your company or products in a bad light. Ms. Nikki exuded confidence in her ability to correct issues in our very stressful situation and did as best she could. Keeping us up to date on the status of our situations, facetiming us in an attempt to resolve issues and even meeting us with a cabinet on her way home because we lived so far away demonstrated her loyalty to us as her customers. We truly hope that by taking the time to demonstrate to you how your company is represented by the efforts of this extraordinary employee, your corporation sees what an asset Miss Nikki is and acknowledge her continuous efforts. We do recommend, however, that Corporate be more selective as to the cabinet companies you choose to represent your choices. Respectfully, Debra Marcus
Submitted by D M on Thursday, Aug 25, 2022
Have been there a few times. Really good prices and great service from the little lady who works there. She knows her stuff and is good to work with.
Submitted by Vincent Lancaster on Saturday, Jan 23, 2021
decent place to go for home improvement outside big box store. prices can be comparative but quality of products is better. alot of offer but not alot in stock due to pandemic. offer to take purchased items to vehicle. The cabinets are no hard to put together but easily dent. Be careful not the scratch up when installing
Submitted by H Smith on Saturday, Dec 12, 2020
We bought some in-stock cabinets here yesterday evening. The employees were very helpful with selecting cabinets and loading them. We didn't know about this store until just the other day, and after looking around I feel like we've been missing out on some great deals. We do a lot of DIY home improvement and will definitely return for more supplies soon!
Submitted by Amanda Constantinides on Tuesday, Jul 09, 2019
I just had an excellent experience at service warehouse, interacting with both their warehouse staff and Keith the store manager. They are concerned to take care of customers, they have a good selection of the basics, and their prices are terrific. If you are in need of furnishings or flooring for a remodel in Raleigh, this is a great place to go.
Submitted by Matthew Miner on Saturday, Mar 09, 2019
Every time we come here we've had great customer service. Today Anthony helped us get our product and couldn't have been nicer. The other few days the woman manager and a woman associate helped us out as well. The prices are great. If you're outside of Raleigh, it's worth the trip!
Submitted by Reawaken Your Brilliance By Julie Coraccio (Declutter Your Life) on Tuesday, Feb 05, 2019