Member Reviews

5 Star Testimonial by Kemily Sharpe

Great process from start to finish. Rick was very knowledgeable and helpful in helping us make the best choices concerning our rental home. And he followed up once the job was complete to ensure we were happy. Highly recommend Rick for your home improvement needs.

Submitted by Kemily Sharpe on Thursday, Jul 25, 2024

Window World of the Triad

5 Star Testimonial by Vonda Coy

We love Window World!! They replaced our windows 15+ years ago and just recently put new vinyl siding on our whole house. Work crew was polite and worked very quickly. Workmanship is great! WW is by far the best quality and most affordable in our area.

Submitted by Vonda Coy on Thursday, Jun 13, 2024

Window World of the Triad

5 Star Testimonial by shannon olson

Window World replaced my roof and replaced one of my back doors. They turned the back door into a bay window and resided that area of my house. They did such a great job, I highly recommend them!! Rick, our salesman made the entire process simple and stress free. He’s incredibly knowledgeable, patient and detail oriented. Rick was always available to answer any questions I had along the way and most important, he was eager to help me work through our many design options while staying within our budget. I’m truly so grateful because he helped me manage every aspect of these projects. I look forward to working with him again on our next round of home renovations.

Submitted by Shannon Olson on Wednesday, May 22, 2024

Window World of the Triad

5 Star Testimonial by Bob Moser

Window World installed 17 windows plus a bay window. It took several weeks to receive the order and installation took two days. We are so satisfied that we will be placing an order for a new entry door. The first photo is the bay window before and the one with dark trim is after. Rick offered ideas about changing the trim to add accent colors to bring out colors in roof. Rick will be quoting the new door as well.

Submitted by Bob Moser on Wednesday, May 22, 2024

Window World of the Triad

5 Star Testimonial by Carrie Nitz

When we first started thinking about new windows for our home, we were overwhelmed with the many options. I researched some companies online and I started to ask my colleagues at work. Three of my coworkers had used Window World and were extremely pleased. That was proof enough for me. From my first phone call to WW , I was very impressed with their kindness and their commitment to my satisfaction. Clay made a wonderful impression when he came over to quote the job, measure windows and just discuss what my options were. He went out of his way to make sure that I was going to be very satisfied. Kelly made sure he sent an exceptional crew, and Roberto and Julio did not disappoint! I’m still amazed at what they did in such a short amount of time! I can’t say enough good things about my experience with WW, and my only regret is that I didn’t do it sooner!

Submitted by Carrie Nitz on Thursday, May 16, 2024

Window World of the Triad

5 Star Testimonial by K Foster

Beyond grateful and thankful for the WW crew! We are in process of new construction at our home and contracted with another window company; short of the sad story is we were sold and received a subpar product and a product we did not want/agree too. We discussed the issues with "NoName" company and explained the window's received and installed were not in line with what we were sold; 6 months later and after many rounds with "NoName" company we had enough. We did some research, called a few other window companies and of the (7) companies only THREE were willing to come out and hear/see our predicament. We chose to move forward with Chuck and his team at Window World. Boy am I glad we did! Night and day process from start to finish; Chuck S. triple checked all his measurements and notes, he made sure we fully understood that we were and ARE a valued customer. Our window's came in sooner than expected (YAY), the installers were scheduled within the week, and the install was completed same day! **15 window's to remove with care and 15 new WW window's to install** Roberto and Julio were fabulous; addressed any issues or questions before getting started, respectful of our property, cleaned up all installation scrap materials, and completed a walk through to ensure we were happy before leaving. The quality of our WW window's is leaps and bounds over "NoName" company!!! And I'll say this, they don't just stand by their window's...they really do stand on them! We are so happy with the outcome and blessed by the WW team, their customer service, and product; THANK YOU! Thank you for jumping "in" the middle with us between a rock and hard place with "NoName" company and assisting us, so we can move forward with our home construction! We will be calling Window World again soon!

Submitted by K Foster on Wednesday, Apr 24, 2024

Window World of the Triad

5 Star Testimonial by Ed patterson

Jack G outstanding to work with, you tell him what you need and he's got it..no pressure on the spot sale..Windows and siding employees 5 stars. Respectful, did not rush .high quality workmanship . Have had two homes remodeled by WW and now having additional work completed. I tell everyone I know about the great job that has been completed And at unbeatable prices!

Submitted by Ed Patterson on Monday, Mar 04, 2024

Window World of the Triad

2 Star Testimonial by Johnny Wagoner

We had new French doors installed about 5 months ago. There was significant leaking in our basement (under the new door) and living room carpet at the door. They came out several times to “fix” it and the leak continued. They finally sent someone who realized the door had been installed incorrectly to begin with ( after several months). I was hopeful because someone finally figured something out. They came out yesterday and we are not happy with the results. First, they tracked mud into the house on our carpet and generally made a big mess. They had to pull the doors out and reinstall them. When they did, they left big gaps outside that water could come in through. They also made the trim look horrible by sloppily caulking all over it. We are going to still try to get everything to an acceptable level, but it’s just been a mess working with them. I would never recommend them to anyone. Here’s pictures of what they call a good job. ***Update*** They came out one more time and I’m actually very happy with the results. They fixed everything on the outside and it looks great now. I have added stars to the review. It is a shame that it wasn’t done this way to begin with. It would have been 5 stars! I’ve posted pictures showing the end product. ***Final Update*** I finally had time to clean all of the mud off the deck that they put on there when they repaired the door(I also had to clean my carpet) and I’m left with a scratched up and damaged deck. I had just stained it before winter, and now I have to repair it and do it again in the spring. That will now cost me a weekend and a couple hundred bucks, at least. After all of this, I would not recommend them under any circumstances.

Submitted by Johnny Wagoner on Tuesday, Feb 06, 2024

Window World of the Triad

5 Star Testimonial by Ferol Humphrey

Master window installer Robert and his father Victor showed up at 9:15am to install nine double-walled, gas-filled windows on three sides of the house. There was a very narrow space between a long line of azalea bushes and the wall. They navigated this with no damage to the bushes whatsoever. They installed all windows, sealed them, cleaned them, vacuumed up the detritus, and completed the outside insulation and external facings in under five hours, signed and sealed by 2:45pm. It was a pleasure watching Robert's efficiency. Not a wasted motion, absolutely no downtime. Victor was delightful and thorough. These two men knew exactly what they were doing and Window World has supplied a master product. I have so much light inside the condo now, but no one can see in from the outside. It looks fantastic and it has made a real difference in the way the inside of the condo feels in terms of warmth in winter. I know the same thing will happen in the summer with the coolness. Many thanks to Victor and Robert and Window World of the Triad, Winston Salem.

Submitted by Ferol Humphrey on Thursday, Jan 25, 2024