Taylor was great at scheduling a tech right away in the morning!!! Adam was great as well figuring out what was wrong with the furnace and had it fixed in no time!!!!
Submitted by Paula Paschke on Monday, Jul 08, 2024
We live an hour from town. Our AC units condenser is going out. We called & made an appointment for them to come change it. They drove to our farm. Turned it on & off “several” times and left without changing the part. Sent a bill for over $250 and never even called after the visit. Won’t be using them again or recommending them to others.
Submitted by Elisha Scott on Monday, Oct 16, 2023
Wow ! I had an emergency , Furnace went out in freezing temps and they responded quickly , took care of the repairs needed and gave me a fair invoice !! They are the only ones I will call for my Hvac Needs !!!! Don't hesitate just call !!!! Thanks Team! Kind Regards , Chuck Wyland
Submitted by Margrit Schneider on Tuesday, Jan 10, 2023
I can't even begin how awesome A-1 is. Christmas weekend, cracked heat exchange, bad main control board. I went from no appointment and then being so busy they couldn't promise they could get to me to my furnace being repaired on Christmas Eve. Amazing service, reasonable price and great humans. Thank you for saving Christmas A-1.
Submitted by Matt Jameson on Saturday, Jan 07, 2023
Our AC seemed to have quit on us shortly before a very hot weekend and no one could get us in. A-1 got someone here the same day. Scott did an EXCELLENT job. Not only did he find and fix the issue, he also helped hook up a thermostat that we’ve been wanting to change out for a very long time. He did great work and was very communicative, explained everything as he was doing it, I can’t recommend him or this company enough. Thank you Scott and A-1!
Submitted by Taylor Betting on Thursday, Aug 25, 2022
They installed our AC and heating less than 5 years ago. We’ve been having issues with the AC not being able to keep the house cool. One of the guys came and looked at the AC and couldn’t really figure out what the problem is. He said he was going to talk to the boss and get back to me. He never contacted me so I called. I told the receptionist what was going on and that someone needs to follow up with me. It’s been almost 2 months and still no response. They don’t take care of their customers!
Submitted by Katie M on Wednesday, Jul 21, 2021
These guys were great, they cleaned our pellet stove and chimney even with snow on the roof and then a few days later my blow fuse went out and they came back the next day and replaced that too. The workers are very knowledgeable, polite and nice. They took their shoes off every time before coming into our house and answered all of our questions. We heard about their business through a friend who also highly recommended them.
Submitted by Dave Wink on Tuesday, Nov 17, 2020
My wife and I have been remodeling our house for over a year now, last fall we decided to bite the bullet and install a new furnace, central air, and ducting in our 100 year old 2 story house. I called 3 local heating and air companies... Dustin was the most courteous, not pushy by no means, very prompt, gave us options, and he was looking out for our best interest. No sugar coating with Dustin, and I appreciated that. The crew came out and got to work shortly after we chose A-1 for their services. They kept their work areas clean, and the finished product showed craftsmanship. When all was finished our final bill was honored from the original quoted price. A-1 is very customer oriented and puts "QUALITY" over "quantity"! I would highly recomend them!
Submitted by Gregory Axt on Thursday, Jun 08, 2017
Dustin and his crew are awesome! They came and replaced a heater for me did not try to up sell me on other things. Quote I was given was reasonable and fair for the great work they did. I will definitely be using A-1 again.
Submitted by Michelle Schrock on Tuesday, Oct 04, 2016