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SERVPRO of Fargo Reviews

Submitted by Joshua Seley on 07/18/2024

5 Star Review by Joshua Seley

Overall

Thank you Servpro for taking my messy situation and turning it around. I had a major sewer pipe rupture in my house. After the plumbing repair was concreted, Servpro was there within 30 minutes to clean up the disaster. Dale and Fabian did an outstanding job! The technicians were very kind and courteous. Chris was very communicative and thorough on the process explanation. It was refreshing working with folks who really value customer service and want to make sure our home is safe for our family! Thanks Servpro!

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5 Star Review by Steve Rust

We have been Servpro customers for over 30 years and they never have disappointed us. Yesterday Dale and Tyler did some routine carpet cleaning and did a great job of taking care of some stubborn spots that had accumulated. Dale and Ty were professional and treated our home and furnishings with respect. We have absolutely no complaints!

Submitted by Steve Rust on 09/12/2024

4 Star Review by Jarrod Danuser

Even with some frustrations with the early stages of getting things scheduled and lack of communication, we were thrilled with the service Fabian and Dale provided for the demo phase of fixing up some water damage in our spare bedroom. Very friendly, professional, and courteous.

Submitted by Jarrod Danuser on 07/23/2024

5 Star Review by Alyssa Danielson

We had water seep into our basement window after a week of heavy rain, so we called SERVPRO to make sure there wouldn't be any major damage. First of all, the woman I talked to on the phone was so lovely. She was helpful, empathetic, patient with my questions, and took time to explain the process.

Then, even though they are busy with SO many water damage calls, Adrian called me back within 20 minutes to schedule a house call. He came the next day and was very thorough in his assessment. He checked our whole basement for moisture even though the leak was only in one room. (He also killed a spider for my daughter!) Again, he took the time to explain things to me and made sure nothing was going to be damaged by the water.

I fully recommend SERVRO for your needs! They were great to work with. They will be our call for any future water issues.

Submitted by Alyssa Danielson on 06/05/2024

5 Star Review by Lisa Barry

This company goes above and beyond to help you with any questions you may have. They do not do mold spore testing but spent over an hour of their time explaining if our crawl spaces were encapsulated properly and gave us references on companies to call for testing. I was so impressed by Jim’s knowledge and willingness to help me out. Definitely the company to call if needed.

Submitted by Lisa Barry on 05/06/2024