We moved in August 2023 in WF we had a walk through of the house to find imperfections with blue painters tape so those issues can be fixed by Thomsen and that took an act of God and a lot of complaining and after 5 months those things finally fixed sort of speak. The backyard had a bad water drainage problem whichever turned our backyard into a swampy muddy mess and we where told this would be addressed and in spring of 2024 and they would have their landscaping company come and it taken care of properly I reached out them 3 times with no action taken and it now almost July and still nothing. The did even clean the patio concrete pad so we had to do that ourselves This has been a terrible experience when buying a brand new home shame on me for selecting Thomsen Homes.
Submitted by Robert Pederson on Thursday, Jun 27, 2024
We've had an absolutely great experience with Thompsen homes. Tracy has been very responsive to all warrant claims. There are for sure going to be times that things go wrong with new construction homes but any minor issue that has come up with us, they've been able to help us out one way or aanother. We love the house they built that we've been able to turn into a home.
Submitted by Aric Dvorak on Tuesday, Jun 18, 2024
They just take your money then NEVER fix anything. We have waited over 5 years for them to get someone to fix our poorly built patio and still nothing. We’ve reached out multiple times and all we get is the subcontractor is scheduled way out. 5 YEARS!!! I’ve turned away a lot of people from building with them because of this issue and I will continue to do so. No one has taken responsibility for our patio not getting taken care of especially in a timely manner.
Submitted by Joseph Slivensky on Monday, Jun 10, 2024
We absolutely love our Thompson home. We LOVED working with Libby who went above and beyond in our design for us. We love our pond lot with our pond view. The choices for everything from backsplashes to light fixtures to flooring were abundant and allowed us to build exactly what we wanted. While we didn't fully take advantage of all the custom options (adding doors, adding windows adding garage space, adding concrete to the back) there are many choices that can make a home even more custom if that is what someone is looking for. I think the thing that most surprised us about the entire process was the moment we walked into the model home during the May Parade of homes (2022) we were promised a closing date (with out a contract).... the STUCK TO and LANDED that closing date. And with the one year warranty they have been amenable to fixing things that have come up that need fixing. I have recommended Thompson to everyone that has asked me since we started our process a year ago.
Submitted by Jenna Boese on Monday, Jun 19, 2023
We love our new home built by Thomsen Homes. We were out of state and they were so accommodating with our schedule when we flew in to go over any details with us. Also the way they worked with us to make it a senior living home customized just for us was great. After move in of course there are always a few things that might shift around as with any new build in Fargo but they have been very helpful and quick to get them resolved. We couldn't be happier! We have been moved in a month now and just Love it! I highly recommend them.
Submitted by Vickie Saewert on Tuesday, Apr 06, 2021