Submitted
by Joe Blankenfeld on 07/07/2024
4 Star Testimonial by Joe Blankenfeld
Outstanding as usual! The tech was very friendly, knowledgeable and respectful of our house and my wife and I. My only minor suggestion is that the sales staff needs to communicate a little better with the installation staff. In this instance, the tech wasn't aware of where the sales guy thought our upstairs A/C unit was to be placed. No big deal as he got it done. I'm just sayin'
Tanner installed a garbage disposal for me. He was very professional. He called before arrival to ensure the time worked for me, answered my questions respectfully, and worked quickly. I would highly recommend him!
Submitted by Shirla Wells on 07/10/2024
Bears Home Solutions was responsive and timely with my plumbing problem. The office personnel got back to me on the same day and got me scheduled sooner than other plumbing contractors in the local area.Tanner B, in particular was knowledgeable and thorough and did a great job of both showing and explaining my plumbing issues. He remedied the issue very quickly and it fixed the problem we had with water leakage in our bathroom. My experience was top notch from start to finish.
Submitted by Susan Dubray on 07/02/2024
Brent and Alex did an earnest job installing new HVAC system today. Clean, courteous and professional. Old system out and everything cleaned up. Unfortunately they couldn't get the a/c compressor to cycle and turned it over to a service technician. Nothing is perfect, I feel a little sorry for them leaving a new system installed but not working. Bears will get it done! When it's working as it should they'll get the other star!
Submitted by Scott Nelson on 07/02/2024
Chris was very efficient and knowledgeable of his work. He was very thorough in all areas to be serviced. He provided useful information on what type of furnace filter is most efficient to use. All in all he did an excellent job.
Submitted by Mark Anderson on 06/25/2024
As usual, great customer service experience today. Colin very thoroughly inspected the air conditioning system and answered my questions without hesitation. He had to maneuver around the plants outside by the air conditioning unit and did not disturb anything. Great job - thanks! See you in the fall! ?
Submitted by Carole Hadlich on 05/20/2024
We bought a house with a poorly working heater. We froze our first winter here. And paid K$ for fuel oil. After being unhappy with other furnace companies, we found Bears and can't tell you how happy we are with them! They replaced our heaters, added a heater, changed our water heater, and installed a fireplace - all jobs I had been dreaming about for years. They also supervised the installation of new gas service and found a leak in the system. And while they were installing the furnace they let us know that if it got cold before they finished, they'd bring out space heaters for us. They finished on time and on budget with impeccable craftsmanship. I can't recommend them highly enough. Thanks to Bears, this past winter was the most comfortable winter we've had in over 20 years while also spending the least on propane or fuel oil. We call them for any job they do. If we could give them more than 5 stars or rate them higher than "Highly Recommended," we would. Taylor is THE BEST!!!
Submitted by Victoria Heisner on 04/22/2024
Christopher Kowalski from Bears Home solution came out for a routine HVAC heating tune up. While at my home I showed him an air purification system that was installed back in 2021 purchase by another company. I told him the system work 3 months before it began to have issues. I reached out to the company it was bought from but they could not find the part that I needed. Christopher said we have new systems that do the same purification. I told Christopher I was interested and please send me a quote. The following morning I received 4 quotes and a page that explained the up keep cost of each system. The quotes included removal of old system. This made my decision on what air purification would work best for me. I decided on the IAQ 3000 which has an FM2 Germicidal UVC system/UVV oxidizing lamp and an Polarized filter. Christopher arrived the next day to install the system. Explained how each component worked/what requires servicing after 2 years and how to adjust oxidizing lamp levels. Christopher gave me insight into what capabilities my 9 year old HVAC system had to operate the new purification equipment. I am very happy Christopher was my HVAC specialist on this project and I will continue to use him going forward.
Submitted by Nathan Wood on 02/03/2024
I had my old furnace crap out on me over one of the coldest weekends of the winter and Bears Home Solutions came in and helped me out as soon as they could. They sent me a great on call guy named Scott who was great. Then they sent me Blaine and Brock to take out my old unit and get me a, much needed, new unit. These guys were extremely personable and just really good dudes. Thankfully I was able to get them on such short notice, as having two little boys sleeping in a cold house is no fun for anyone. Thanks again gentlemen, me and my family appreciates you all.
Submitted by Jared Connell on 01/16/2024
