Submitted by Linda Myers-Bock on 04/27/2023
On initial order. We received the wrong indoor trim color. After we argued with them, they finally replaced it. Then after only a year, the seal on larger middle window broke and it became foggy. They took a year to finally bring us a window (after one supposedly broke on delivery) but it was not the right etching. They ordered another and showed up 9 months later with a differently etched window which didn't match either. I asked for that to be installed anyway so we could at least see out. They agreed it would be easier to match the two side windows to the bigger middle window. 9 months later.... they came and insisted on installing them when we could not be home, (called us the afternoon beforehand). Now they actually INSTALLED two new side windows with different etching than the middle window! Unbelievable!!
Submitted by Jen Walton on 11/17/2022
Came out mid-January to measure up my windows for a quote. Four weeks went by without any contact. Called to see if they were still interested. They said they would find out where my quote was and call me back. Another week has gone by with no contact. Guess that answers my question.
Submitted by Crusader06 on 02/27/2022
We had had new windows installed last week. So far we have nothing but great things to say about our windows and the installation. All of the installers were friendly and worked to get them done in a timely manner. It totally changed the look of our house in a good way!
Submitted by Darcy Patrick on 09/22/2020
We love the windows! They ordered them and they came in at the time they said they would. The installers did a great job and were friendly and informative. They had the old out, the new in in one day and the second day they did all the trim work. Great job! Price was also great!
Submitted by Leisa Carnahan on 09/20/2020
Like the windows but have had trouble getting them replaced. Have a replacement window at store since January but still not installed.
Submitted by Daryl Holmberg on 03/09/2017