Submitted
by Jessica Rettig on 05/08/2024
5 Star Review by Jessica Rettig
Apple replaced our roof several years ago, and we recently uncovered a small issue that occurred during the initial installation. Todd Jones came out to inspect and make the repair. He was honest, professional and respectful, and cleaned up everything from the repair before he left. If we ever have a need for a roof repair again, I would call Apple and request Todd!
I had worked with Apple Roofing for approximately 15 years, and Josh W. specifically, for maybe 5 years ,as I’m now a retired insurance agent. I had worked with Apple Roofing over the years on hundreds of thousands dollars worth of roofs. We had a big hail storm come through our town after I retired and called Josh W. to work on my claim. Turns out we had over $100,000 worth of damage. I truly believed Josh to be a friend until he lied to his boss about what he told me. His lie cost me $41,763.56 to be exact. Justin was great to work with after Josh, but it was too little too late. If you choose to work with this company, don’t make the same mistake I did. GET EVERYTHING IN WRITING!!! Even if you consider them friends. Don’t make the same mistake I did.
Submitted by Doug Gappa on 06/03/2024
Daniel St Hilarie came out to do a roof diagnosis/estimate for a few leaks we have in our roof. He was very professional and was able to pinpoint the issues and even came out a second time to help create a short term solution to keep us dry through the storm season before we fix it. Could not recommend Daniel or apple roofing enough!
Submitted by Monica Ottinger on 05/01/2024
Daniel inspected our roof after a hail storm and was great. Apple roofing installed the roof and it's withstanded 2 hailstorms with the class 4 shingles. Can't recommend them enough.
Submitted by The Wheelman on 04/29/2024
Our Apple roofing rep was in touch with us through the entire process, from the original bid to the end product. The roofing crews were very professional, did a great job on the install and left the yard very clean. I would highly recommend them.
Submitted by Delphine Adefever on 04/19/2024
I owe this Review to the community. Because even if it is only one person who avoids going through this situation, it will be worth it.
I don't recommend Apple Roofing after the situation I'm going through with them. I signed a contract for the installation of a new roof in my house and the price would be what our insurance said was our RCV around $21K, plus some supplements in case they needed to replace more than 3 damaged playwood. The crew didn't show up the day they were supposed to start, so they started the following day. This crew didn't bring a trailer with them to dump all the waste until the 3rd day, our driveway was blocked for the whole 3 days and left with stains.
In the process, most of the gutters were damaged while trying to remove the drip edge (Clear hammer blows to try to remove the drip edge). After removing the old shingles, they quickly tried to place the felt or synthetic underlayment without replacing any rooted or damaged plywood, they ended up replacing 7 plywood sheets, but just after I noticed and complained. Even the re-nailing was something they didn't have plans to do, going against Florida statutes.
After the felt installation, they installed the drip edge making unnecessary cuts, this didn't seem professional at all and I truly think compromise the drip edge functionality, later found out this crew had never done this type of labor. They finished the job and I asked Mr Shayne Alberson, to please stop by and review the work before the first inspection and he replied "he was completely sure that it would pass the inspection". Dry in inspection was done and it failed.
When I ask about when they are going to replace the drip edge since is not properly installed and the gutters they damaged, I only received an email stating they submitted a claim to my insurance and they'll just continue after they receive the payment. We agreed to approximately $21K, new numbers sent to Insurance will be over $30k because they don't want to assume what they damaged and wants to blame Hurricane Ian.
Submitted by Raiko Martinez on 12/01/2022
