Member Reviews

1 Star Testimonial by Mike Hansen

Poor ownership. Owner fails to communicate with employees left on jobsite with no direction. Decks left incomplete. Compiste boards hanging over the edge. Railings wer not rounded. And never came back to finish electrical agrred on. Refused to hand a contract for the work until he left the project. Noticable reviews by his friends and side pieces on website. I only see 1 real review and they even wer highly upset

Submitted by Mike Hansen on Tuesday, Jul 21, 2020

Omaha Decks Plus Fences

1 Star Testimonial by R H

Absolute disappointing company, buyer beware if you want to go with them. One of the worst businesses we’ve ever had to deal with after owning 5 homes. Omaha Decks and Fence is a company that we had install approximately 132 linear feet of 4’ tall fence. It was a very frustrating process especially when the ‘owner’ Rob doesn’t return calls or texts, and of course there is no office that will actually answer the phone. Rob showed up 3 hours late to do the estimate appointment and unfortunately it continued to go downhill from there. We accepted his bid to replace our fence, and it took him 3 weeks to complete the project. They no-showed/no-called multiple times. He had two workers on site at all times, when they decided to show up. The main worker at our home Mike, did the best he could. Mike often agreed that there were things were done out of order, but that he is the employee and does what he is told to do by Rob. Further, Mike was specifically instructed to NOT do certain parts of the project (like cut the stair railing, cut the top of the fence), and that only Rob would do those parts. The issue is that Rob didn’t show up on time, so it delayed them waiting for Rob. And if Mike was unsure of something that came up through the day, he often had a challenging time reaching Rob for an answer. As the fence project got started, we asked for an estimate to have them re-surface our deck (replace rotted wood with composite). The bid was great, so we went ahead with it. The only problem is they already ripped out our entire fence line and only reinstalled about 64’, when they decided to tear off the surface of the deck. There was no communication that he intended to leave an unfinished job to start a new one. Never mind their other customers that just had their jobs bumped weeks as a result of the new job he just took on. In the end, they finally finished the fence in a ridiculous 3 weeks. The craftsmanship is mediocre, as indicated by multiple ¼” gaps in the railing that they installed for us. Another example of the craftsmanship is when they went to install the stair railing, instead of evenly spacing the posts along the 7 steps, they attempted to run a single panel from the top and end 2 steps from the bottom. It took me asking them to properly space them, as I’m convinced, they would’ve thought that was okay. Also, they installed half of the lap boards backwards, and it took me to bring it to Rob’s attention after the fact. They reluctantly installed the boards the right way. Regarding job clean up, that left a lot to be desired as well. After the first day, there was mixed concrete laying on the side of the house. It was very apparent they made no attempt to clean up. And when the deck was complete, they didn’t go through with a magnet sweeper (a $19 tool). I ended up using my magnet sweeper afterwards and found a dozen 3” deck screws among the river rock… something one of our pets or children could have easily stepped on. Finally, when it comes to billing, we found out after the fact that he charged both us and our neighbors for the same materials for the fence. We had pressure treated posts and 2x4s with cedar panels, and our neighbor wanted all cedar. He charged us for the increased cost for cedar, then 3 weeks later, charged them for the exact same run of fence line. Checks cleared, and of course calling or texting does no good, so we’ve just resigned to the fact that he’s a terrible businessman. The funny thing in all of this is early in the process, he claims to be concerned about his reputation, but his actions speak differently and our entire neighborhood knows what a poor job he does based on watching them come and go especially for the fence project.

Submitted by R H on Monday, Jul 06, 2020

Omaha Decks Plus Fences

5 Star Testimonial by Abu Blackman

Robert and the guys were great. Everything they said they would do they did. Robert took my vision and made it better. He was the only builder who had input on was of making my project the best it could be, all others wrote down measurements and nodded there heads saying “ok, sounds good etc” I got way more than I could have imagined. It was a great experience and I will definitely use Omaha Decks Plus for all future work on my property. A+

Submitted by Abu Blackman on Wednesday, Aug 14, 2019

Omaha Decks Plus Fences

5 Star Testimonial by Zach Stimmler

I asked for massive privacy fence for my backyard. They did a good job, and completed it in a professional and timely manner.

Submitted by Zach Stimmler on Wednesday, Mar 21, 2018

Omaha Decks Plus Fences

5 Star Testimonial by chaz bevins

I'm very satisfied with my new deck. They came and built my deck in a reasonable amount of time, cleaned everything up, and my house looked good as new. Can't wait to show it off this spring. Thanks decksplus

Submitted by Chaz Bevins on Tuesday, Mar 20, 2018