Michael was so very helpful. He went over everything as he found issues, didn't pressure me into anything and gave me different options. Being a single woman, having the decision totally left up to me was awesome. I would recommend him and his company to anybody needing this service.
Submitted by Phyllis Polage on Wednesday, Jul 10, 2024
After fighting with our home warranty for month and a half yielding numerous denials of repair or service on our air handler, not to mention approximately 25 hours of wasted time on hold and numerous non-answered emails. Michael at comfort advisors came out and put a new top-of-the-line train system in within two days. What impressed me most was the distribution center was out of the heat exchanger we discussed so Michael put an equivalent model in and adjusted our price honestly and with full transparency. Luis did a great job as lead of the installation. This is a stressful huge investment for most people, but we did not feel taken advantage of and felt treated honestly would recommend them to friends.
Submitted by Rhonda Rodgers on Wednesday, Jun 19, 2024
Had Michael come and service my air conditioner. Was scheduled in timely manner. He was nice and helped me understand my unit and how to run it. While I wasn't expecting the extra charge for freon, he was very thorough and helpful. Would call again if non expensive.
Submitted by Stephanie on Friday, May 24, 2024
Mike was amazing! There was some miscommunication between myself, my home warranty company, and the company regarding appointment time. When I called Comfort Advisors to inquire about an ETA for a technician, as it was past the appointment time I was told by the warranty company, Mike answered and explained they had me on the books for a different day. Mike then took it upon himself to come to our home as soon as he finished the appointment he was at even though it was now after regular hours. When Mike arrived, he was very professional and courteous. He explained everything he had done and what services were needed in a way that was easy to understand. He also provided us with the pricing of the services in case it was not covered under warranty, which were extremely reasonable! Needless to say, we will be using Comfort Advisors for all our HVAC needs in the future and would recommend them time and time again.
Submitted by Kai Alexzander on Thursday, May 23, 2024
Michael couldn't have been more professional, friendly and honest while he serviced our air conditioner. His recommendation to clean the unit was spot on as it had accumulated so much cotton and dirt that the unit was running hard even though it appeared to be clean on the outside. I feel it was money well spent on a local company that does great work and have the piece of mind of knowing that Michael's good work added years to our AC unit!
Submitted by Bob Johnson on Monday, May 20, 2024
Comfort advisors did an amazing job today putting in my new heating and air conditioning system. I even got a new fancy stat that I can control with my phone. The guys were amazing from the technician to the installers. Thank you Comfort advisors I will definitely recommend to my friends
Submitted by Nathan Newberg on Tuesday, May 07, 2024
Replacing a 16-year-old furnace and air conditioner can be a daunting task. But when I decided to upgrade to a more energy-efficient setup, I found myself in capable hands with Michael and his team. Their commitment to quality and customer satisfaction left me thoroughly impressed. Michael, the owner, was my first point of contact. His knowledge and expertise were evident from the start. He not only understood my requirements but also introduced me to Trane, a trusted brand known for its reliability and efficiency. His offer was nothing short of amazing—a perfect blend of affordability, quality, and efficiency. The installers were equally professional and knowledgeable. They transformed my old system into a sleek, modern setup that exuded craftsmanship. The attention to detail was remarkable. From precise measurements to seamless installation, they left no room for error. I did need to get acquainted with the operation of the heat pump and understand the differences between it and the less efficient a/c I was used to. Kudos to Michael for ensuring I understood the technology behind it. Now, I appreciate its efficiency even more. The team was able to work with me involving any inconveniences to see through to the end and never affect my decision-making in choosing their service. Any further configurations and adjustments were taken care of to ensure everything worked perfectly! In the end, I couldn’t be happier with the product and installation. Trane’s energy-efficient system has transformed my home, and Luis, one of the installers, deserves a special shoutout for his expertise. Thank you, Michael and the Comfort Advisors team, for making this upgrade a breeze!
Submitted by Anthony on Sunday, Mar 31, 2024
I will never use this company again. I had them replace my AC unit a couple years ago while I was out of town. I keep finding things wrong with the install. I am going to need to have another HVAC company come in and fix there issues. They put the whole condenser unit in backwards from the previous unit. They also covered up the humidifier and I have to take the unit apart to change filters. If you are thinking of calling them just pass. They take short cuts.
Submitted by Aaron Stinebrink on Saturday, Mar 23, 2024
Sadly needed to get a new HVAC System, Michael Bland conducted the inspection and quote and he was wonderful and responsive to all the questions that I had during the process. The pricing was transparent and if needed financing was a breeze. Two days later a great team of three showed up and completed the installation of a new heat pump. The team was professional, prompt, and completed the install with great attention to detail. They left the house better than when they came in and once arrived I was put completely at ease. The reviews for this company on multiple sites paint this company as one that knows how to get the job done and treat their customers with their respect and kindness. I am happy to just keep adding to that picture. Would highly recommend for annual maintenance or if you have to replace the unit and everything in between.
Submitted by Michael Cornish on Monday, Oct 09, 2023