If I could give more than 5 stars I would. Got the splendid first time with a moving company experience. Joe W, Erick and Malik were my movers and they were super professional got my belongings moved and ensured that it was all safe. Thank you all for the hard work you guys did for me as well as day in day out for the company. Keep up the good work.
Submitted by Terrence Tuoc on Thursday, Aug 01, 2024
I would caution anyone from using this company and tell you to seriously look elsewhere! The movers themselves were pleasant, however, I am left with $3,000 in broken or damaged furniture and additional extensive grooves and scrapes in my hardwood floor, which has been quoted at just under $2,000 to fix. Even worse is the “response” from the claims department, if you even get a response at all. Their remedy is to reimburse me $245. There is zero care or concern for their customers and our belongings, so forewarning to avoid at all cost.
Submitted by Katie George on Wednesday, Jul 24, 2024
Part1: I only used this company b/c my parents old neighbor used to work for them, & thought they were a good choice! I wish i would’ve researched more. This was the worst moving experience i’ve ever had! Overpriced for no reason! When Ken & his crew arrived, i was never introduced to the workers. When Ken was going over the information, he wasn’t rude but kept sighing the whole time. He made it a point to tell me multiple times how much glass i had, then had the nerve to tell me the move was going to cost me a lot. He asked if i had some water, i informed him that i had water, but everything was packed in my car b/c i’m moving! i heard him outside begging my neighbor for water, saying i didn’t have any. Later i found an empty water bottle in the yard (he didn’t have the decency to discard it properly). He managed to bring red bull to drink, & left the can sitting on the counter, instead of discarding it properly. As much as this company charges, the workers should bring their own drinks, why should the customer have to provide! He managed to have cigarettes to smoke during his smoke breaks, was that more important than having water to keep hydrated! I informed that i couldn’t unscrew the hoses for my washer, i was told they couldn’t help unscrew the hoses, & if i couldn’t do it, it would be left behind. I was finally able to get the hose unscrewed. They wouldn’t take boxes that were open, so i had to repack a couple of boxes in order for them to move them. Ken tried getting the refrigerator out different ways, i finally remembered they took the doors off. I mentioned a couple of ways to try to get it out, & was told no matter what it won’t be able to be moved with the doors on. I informed that i would take the doors off, & asked if he (Ken) knew how to take the doors off, he said no. So then i had to decide to leave the refrigerator. I understood that my glass would be wrapped to safely move, however i questioned why they wrapped my bedroom furniture b/c it was wood, i was given the excuse that they didn’t want to scratch it. This in my opinion was an excuse b/c they didn’t want to take the drawers out separately. I had that furniture moved b/3, the movers used large covers to cover the furniture to avoid scratches. They had heavy covers that they could’ve used instead of all that plastic wrap that i feel i was definitely over charged for! I don’t think they wrapped my bedside table, which has a marble top! They also wrapped my stove, which again wasn’t necessary. With the bedroom furniture, i feel they should’ve asked me if i wanted the non glass items wrapped! What’s crazy is, i brought a plastic couch cover to cover my leather couch while in storage. When i went outside to drive to the storage facility,, i found my plastic couch cover laying bunched up on my steps leading to the driveway. When inquired with Ken about the cover & it being left on the ground, he smirked & said it fell off. Didn’t explain why they would leave it on the ground. Then i inquired if they wrapped my couch, he said no, & asked if i wanted it wrapped. i told him i wasn’t paying for any additional materials, he said it wouldn’t cost extra, then wrapped the couch. So they wrapped the wood furniture to avoid scratches, but wasn’t going to wrap my leather couch, which already had a plastic cover when they moved it! This made no sense! At one point i heard Ken talking about me outside, so when they returned inside i nicely informed him i heard him talking about me, & corrected him b/c he tried to change what he said. Even after all this going on i kept my cool! **The rest of my review are screenshots in the photos! **
Submitted by Shante Chism on Thursday, May 23, 2024
This was the easiest move I've made in 41 years and there have been 12 of them! Dante and Joe were exceptional! The attention to detail and care with which our home and furniture was handled was above and beyond. They worked hard and very quickly with professionalism and kindness all along the way. The cost of packing material was more than expected, but we were the ones who requested the extra assurance of it, so I have no complaints there. I would recommend All My Sons every single time when Joe and Dante are the moving team!
Submitted by Glenda Embree on Wednesday, May 01, 2024
I wouldn't recommend these people to move or employ you I just had the recent misfortune of going to work there .20 yrs experience as mover . I know what to expect these people will hire anybody so long you can pass a background check don't matter what kind of experience you have. If you can pass it drug test long enough to test you can be a driver, doesn't matter what kind of experience you have. There so many free training videos made by real moving professionals you can find on YouTube .I feel it is unacceptable and irresponsible for this for this company to send these kind of people out to load your life up and be responsible for everything in your house. they inflated / scammed this poor customer today his bill was going to start off at $1,200 by the time we had that truck loaded he was well over $2,000. I was in shock and disbelief. Before we even got there when the management was insisting that we get a bunch of pictures of the move so they can use them for reviews ?which makes no sense why would we need to take pictures for customer review ? Unless they are making fraudulent reviews which I'm confident they're are doing that .Joe this little driver I'm sure it was on drugs. I'm sure he was getting high in the bathroom before he had this huge burst of energy then he ran around to the house like a lunatic. His regular moving partner knew immediately he was acting weird the customer knew he was acting weird. The management is wildly immature and unprofessional clearly I see the reason why a few months ago the same company was on the news because an employee had came in there and shot up the office and ended up killing somebody. I could see how that could happen. Bad People bad company bad service save your money go anywhere else.
Submitted by Jessi Hanson on Friday, Apr 26, 2024
All My Sons Moving and Storage provided a seamless move across town. I was kept informed of what would be happening on my moving day and when the crew arrived, I was taken through the whole scenario so I knew what to expect. I was very impressed with their moving and packing the truck with my household goods. Furniture was wrapped and padded with care and everything arrived looking like it did when it left my house. The guys on the crew were very respectful, very helpful when I had questions and hard-working. There was no wasted time and these guys worked hard! Upon arrival at my new residence, they continued in the same manner, unloading the truck, answering any questions I had, asking questions if they had any and were very accommodating to make sure that things got to where they should be in my new house. I would recommend All My Sons to anyone and want to give a shout out to the team: Anthony Green, Anthony, Terrell, Kent and “D”. I can’t say enough good things!
Submitted by Gretchen Schawe on Monday, Apr 22, 2024
This company is garbage. They sent a crew that knew nothing about moving. I called and they told me they had all the tools to move a commercial fridge, they took 4 hours to get it loaded where they took the doors off. Then they brought it to my other commercial building after putting the doors back on and said it would not fit through the door. They did not even try to take the fridge doors off like they did to move it. They wanted to charge over 700 dollars to move to fridges and left my commercial fridge sitting on a back porch of my building. This company is garbage and I would not recommend then to anyone, let's just say it is being disputed with the bank and the fridge is in the building no thanks to a company that said they had all the tools and experience to move a commercial fridge!!! And whoever Brad is has no communication skills and is bad buisness for this company!!as you can see went right through the door with doors off, two people who are we nt professional movers moving the fridge in and also done in less than 30 minutes!! Corporate is also a joke too because when you call them they redirect you to the same manger of the location!! I will definitely be contacting The Better Buisness Bureau and maybe even the news station because reading all these reviews they are scamming everyone!!
Submitted by Nicole on Tuesday, Mar 19, 2024