The experience with Decks, Decks & More Decks has been amazing from the first phone call to the end of the project. Robert worked with me from the very beginning to help redesign the existing deck layout to accommodate the yard layout. The communication from the project team was nothing short of amazing. Even with this year's wet spring/early summer, they were still able to start and complete the project on time when given the dates two weeks prior, which was ahead of what was originally given when I signed the agreement. I was given daily updates to how the project was going and timing of what the next day would look like. The project team was also very clean and respectful of the workspace each day. I highly recommend this company for any deck project you are looking to have done.
Submitted by Carissa Roumph on Monday, Jul 01, 2024
We were very happy with the project. Started on Monday with tearoff and footings, built the deck on Tuesday and finished on Wednesday. The foreman and the entire crew worked as a team, and were very courteous to me and my wife. The site was cleaned up with no trash left behind. One thing that impressed me was that they inspected all of the material dropped at the site, rejected items that were not up to their standards and had replacements delivered. Quality product and builders. Would definitely use them again. Thanks, Rob and everyone!
Submitted by Iowa Bob on Thursday, Jun 27, 2024
I am writing to extend my sincere appreciation for the outstanding assistance and professionalism demonstrated by your team during my recent inquiry into deck repair services. Unfortunately, due to unforeseen circumstances, I was unable to proceed with services. However, I am compelled to acknowledge the exceptional customer service and support I received throughout my interactions with the team. From the initial consultation to the detailed proposal provided, it was evident that your company values customer satisfaction and strives for excellence in every aspect of its operations. The expertise and attentiveness exhibited by your staff were truly commendable and left a lasting impression on me. While circumstances prevent me from moving forward with the repair project presently, I remain hopeful for the opportunity to engage your services in the future. Your dedication to providing high-quality solutions and exceptional customer care reassures me of your company's reliability and professionalism. Thank you once again for your assistance and understanding of my situation. I look forward to working together in the future and experiencing the excellent service your company is renowned for.
Submitted by Amara on Monday, May 13, 2024
Had a great experience getting our deck replaced. Chris T's crew tore down our old deck the first day and had the new deck built the next day. The entire process for our deck was quick and easy with a detailed estimate of cost, materials, and work to be done. Job well done!
Submitted by Robert Olson on Monday, May 06, 2024
From start to finish, we had a great experience working with Decks, Decks, and More Decks! Robert was very easy to work with and accommodating. We had a few questions and wanted to make a couple changes along the way. Robert was very understanding and worked with us during our final decision process to ensure all concerns were addressed. Rhonda was also great with communications when the build date was nearing. And I can’t say enough great things about our Project Team Lead, Chris Tamayo. Chris is a rockstar. Very talented, knowledgeable, and we really appreciated him providing detailed communication upon arrival and departure each day. Final result is an awesome, maintenance-free deck that we truly love!
Submitted by Shawn Pew on Friday, Mar 22, 2024
Can't say enough great things about our experience with Decks, Decks and More Decks! From the very beginning when they came to provide an estimate, to the experience in their showroom, to the completion of our project, their team exhibited professionalism and high-level craftsmanship every step of the way. The cost ended up being what I expected and the digital designs of the project looked exactly like the final product. I highly recommend them if you're considering a new deck!
Submitted by Taylor Wilson on Wednesday, Jan 03, 2024