Submitted
by Dianne Towson on 03/17/2021
5 Star Review by Dianne Towson
Excellent customer service. I was looking for a specific Yeti item that they did not have in stock in the Laconia store. They called another location and had it for me next day. Very friendly staff, well organized and convenient!
Horrible experience. I went there to pick up lumber that my wife called in and paid for, when I got there the guy handed me my slip and said he would tell the guys in the yard I was coming. I get out to the wood with poor directions(telling me to go to the yellow structure that was actually brown), and waited 10 minutes for the help they called. No 1 showed so I started loading it myself. Most of the wood was damaged or not right so I had to pick through the pile. And when I got half way through loading, an employee came up to me and told me rudely "that pile better be the way you found it" then walked off to smoke a cigarette. Not once was I asked if I needed help. Very pathetic customer service and explains why there weren't many customers there.
Submitted by Todd Beaudoin on 10/05/2018
Went to Boulia-Gorrell Lumber Co. to get a quote for a kitchen remodel. The kitchen guy came out took all the measurements and never called back or gave me the quote. I called and left messages at least 3 times and never got a call back. Went with another company and spent about $20k on our new kitchen. It looks great and Boulia-Gorrell Lumber Co. didn't get a dime of it because they never followed up.
Submitted by Paul Foote on 04/24/2018
Good local lumber yard folks from the community working there. Nice selection of tools and other hardware from garden bags to hot glue. Always helpful service with a genuine smile. A local long standing business with a good reputation.
Submitted by Jonathan on 10/04/2017
Great lumber. Picked up almost 80 boards. Hardly a bad one in the rack. Load right onto your truck, can't beat it.
Submitted by Tom Rubino on 04/11/2017
