My AC unit is dying, so I called Sanford to come help diagnose it. Eddie was my technician and he was awesome. Clear communication and diagnosed my system for me. I'm an engineer so I always poke and prod at the explanation to make sure I understand and Eddie satisfied that desire perfectly. Overall, I had a great experience (as much as you can have when a major appliance is dying!).
Submitted by Mike Litchfield on Friday, Jul 12, 2024
We have met with Cameron 3 times now, and each time he has been respectful, punctual, and engaging with everyone. He is incredibly knowledgeable and explains the lifespan of the mini split units parts and what to watch out for, without making us feel like he's trying to sell us anything. He never talks down to us; instead, he makes us feel like equals.
Submitted by Jessica Kremidas on Thursday, Jul 11, 2024
Can’t say enough good things about this company and how they helped me out quickly and professionally. Jason B was absolutely amazing and a pleasure to work with. He took his time diagnosing the situation and was able to promptly resolve the issue. Highly Recommended for your HVAC or electrical needs.
Submitted by Jason Rainha on Wednesday, Jul 10, 2024
Brendan, your service tech arrived at my residence right on schedule. He introduced himself along with his associate at that time. Both reps immediately put on booties to protect my floors before entering. Brendan has been at my residence before, and each time he projects his professionalism and knowledge of the task at hand. During his visit, he always has a smile on his face, and explains exactly what services he will be providing that day. Great technition!
Submitted by Joseph Meli on Wednesday, Jul 10, 2024
I called Sanford's cooling systems to fix my leaking furnace. Derek was very helpful educating me about the furnace. The leak was easily fix; which no one took the time in the five years of owning this system to show me simple things to. Derek, you are very knowledgeable, and the price was good. Your worth every penny! Thank you
Submitted by Judy P. on Tuesday, Jul 02, 2024
Pat O did a fantastic job replacing my old unit with a new one. He was on time, courteous, answered all my questions and left me with a new unit that works perfectly. I highly recommend Sanford; from the first sales call to the installation of the new a/c unit, the process was easy and efficient. I also found their pricing very competitive and fair. Highly recommend.
Submitted by Ellen Thibodeau on Tuesday, Jun 25, 2024
I want to thank Brendon for his professionalism while servicing our Mini-splits. He’s very kind and courteous and thoroughly explained everything he did. He originally installed the system and did a wonderful and clean job. My wife and I are very pleased. Thank you Sanford for having such a fine young man as it’s been a pleasure working with him.
Submitted by Bill Ramsey on Monday, Jun 24, 2024
Brett was great. He advised when he was 30 minutes away which is super helpful when you have 4 dogs and need to put them away before the technician arrives. He got right to work while I attended some conference calls and was super efficient. He left the area nice and tidy and advised that my water heater was on its last leg, which I already knew, so he worked to schedule for a replacement. He was pleasant to work with and hope to see him back again for my next routine maintenance.
Submitted by Sue Travers on Friday, Jun 21, 2024
The installers did a great job. Josh was with us for a full 2 days, then came back to wrap up & clean up for a half day. He did a great job of cleaning up - more than I might have expected. I’m very happy with his work. And a pleasure to work with. Both the electrical team & gas team were very good
Submitted by Jeff Savage on Friday, Jun 14, 2024