Submitted by DR on 02/19/2024
What a waste of $2600. Motion only goes off when it feels like it and quality is poor. Any camera can look good during the day. When you need to read a tag or identify a criminal at night you pay for a good system. For the money we spent you should feel comfortable your system will do its job and these do not.
CCTV security staff are very professional and assisted me as a walk in customer in a timely manner and answered all of my questions
Submitted by Donald Newsome on 09/25/2024
These cameras are junk. Spent over 3k on a system that works about the same as my $600 swan system except the swan system has nice LED lights that trip with motion. Told these guys I need to read tags and facial recognition. First set went back even worse than the second set which made no difference. They blame the TV so I hooked up a new 4k Tv and still horrible. Of course like any other camera during the day it looks amazing but let’s face it who needs security during the day unless inside a business. I need quality at night when all the good people come out. Junk! More wasted money.
Update- although still under warranty the NVR has lost 8 of the 16 channels. In order to fix it I have to ship it and have no security for several weeks. Much easier to go through a local store or Amazon.
Submitted by E V on 07/20/2024
I am in need of a new security camera replacement with wide angle. I placed an order with cctvsecuritypros, within 15 minutes Jason called and didn't have a compatible dvr in my order history. We therefore compared my current dvr and it is not compatible with their cameras, normally this is where a company will get angry or try to up sell me a whole new system, they gave me the relevant info I needed to solve my problem with no expectations. Customer service is lacking in so many companies, I really appreciated this kind of service. If I am in need in the future for security equipment I'll be looking at them first!
Submitted by Joseph Kearns on 01/28/2022
I have bought three systems at three different times from these guys, that should say why!! The equipment is solid and the tech support is awesome. I would call myself a Prosumer, I am a end user but like quality stuff with people I can call and get help if needed. After the initial install on some rather complicated installs I have, the systems are easy to use.
Submitted by Hunterworks Inc. on 12/01/2021