I recently bought an 8 Ft Sliding Glass door (Lifestyle) and a window from Pella working with Brion Smith. It was a great experience. Bri was great to work with, he responded to my questions quickly, kept in contact with me and was flexible to meet my timing requirements and helped me come to the right decision. He even came to my house during delivery to help us carry the door and make sure everything was delivered! Excellent service, excellent product!
Submitted by William Tayoun on Wednesday, Jul 17, 2024
Brion Smith and his driver were very helpful. They made sure we had everything we ordered. Assisted in helping us safely unload our new sliding door off the truck, and ensured the safety and integrity of the materials before heading out. Exceptional service!
Submitted by Danielle Currica on Friday, Jul 12, 2024
Decided to wait on window purchase/installation for now, but had a very informative meeting with Rafael who answered all my questions. He reviewed the product, financing and various options. He was friendly, did not do a hard pressured sales pitch, like I experienced with another company’s rep, and followed through. When I am ready will be sure to reach out again.
Submitted by Susan Moreno on Tuesday, Jun 11, 2024
My husband and I had a excellent experience with 2 Hute Pella Expert installers who installed our bed room window on 5/24. They were punctual and very professional. They paid attention to detail and even cleaned up before leaving. We could not be more pleased. All in all a TOP notch job. Thank you!
Submitted by Sharon Rodgers on Friday, May 31, 2024
I can honestly say that my experience working with Jon Collins was the reason I chose Pella. I was impressed with the his knowledge of Pella’s products, and his understanding of the replacement process for my windows and patio door. Jon provided detailed explanations about every aspect of the project and answered all of my questions in detail. He was responsive and made sure that I had all of the information I needed to make the best decision moving forward.
Submitted by Helene Stockman-baer on Wednesday, May 22, 2024
We had Pella Windows installed years ago and we love them. We wanted to install new doors so we contacted Pella. We met with the rep, Charles Gerlach, who helped us design our doors. The whole process took less than an hour and we had everything ordered within 3 days. Charles was professional, proficient and very easy to work with. Would highly recommend him and Pella.
Submitted by Angela Davis on Thursday, May 16, 2024
My sales experience with Rafael was superb! His product knowledge and presentation were noteworthy. Dave and Dean performed the installation. It was a pleasure working with them. They did an outstanding job! Overall very positive experience.
Submitted by John DiDonna on Wednesday, Apr 17, 2024
We recently had the pleasure of working with Greg D’Andrea from Pella Windows, and we couldn't be happier with the experience. From the moment he arrived at our home, he was professional, knowledgeable, and genuinely invested in finding the best solution for our window replacement needs. He took the time to explain all of the options, patiently answered all of our questions, and provided valuable insight to help us make an informed decision. I appreciated his honesty and transparency throughout the process, and he never made me feel pressured to make a purchase. It was a great experience.
Submitted by Rebecca McGowan on Monday, Mar 04, 2024
I recently purchased over 40 windows for 2 new construction homes in Philly! I went to Pella cherry hill and met Brion Smith who I can’t say enough about his professionalism and knowledge. He thoroughly went through the plans and advised me on my options. He always picks up the phone and gets back to you properly. In short windows came in perfect EXCEPT for a few minor issues which he came out to the job site and checked every window and took care of our small problem. You can’t ask for anything more than that. I’m old school I enjoy being treated well where a hand shake still means something! Thank you Brion and Pella!!!
Submitted by Adeeb I on Tuesday, Jan 30, 2024