Member Reviews

1 Star Review by Kelly J. Kim

I signed a contract and they only came once. Requested a refund for past 2 month. Never respond. Now I am preparing a lawsuit. This company is a garbage. After I reached out my lawyer - They refused to answer our lawyer's email. This is a scam. They come only once and just took your money. Don't know where to report and how to get my $ back.

Submitted by Kelly J. Kim on Monday, Feb 07, 2022

PM Pool Service

1 Star Review by Tony Nardone

I can't give a negative score otherwise I would. At the end of last year they took my filter cartridges under the guise that they were cleaning them. I never asked or requested this. In past years I would have to clean my filters myself so I know this is a lie. I moved to a new pool company this year and PM Pool is holding me HOSTAGE and won't return my filters. I even said I would come and pick them up. Ironically they gave me a story about the filters being in storage. Funny, they came to my next door neighbors house and started their pool up so why would they not bring my filters? They then promised to have the filters on Friday after a week of back and forth. They even sent me two confirming emails that they would show up, guess what, no one showed up or called. I sent them emails and left voice mail. No one has returned my call yet. Worst company ever, DO NOT USE. I will be filing a lawsuit against them just to prove a point that this is unacceptable. STAY AWAY!!!!!!! Update- His response to my initial complaint is completely off. I'm now being contacted by the IRS because he did not pay his workers and I'm being asked to send them any payments directly. Fortuately for me I owe them nothing but I feel bad for the workers. This explains why no one is answering the phones, everyone is on to them including his own employees! Still a complete fraud!

Submitted by Tony Nardone on Monday, Sep 02, 2019

PM Pool Service

1 Star Review by Laura Yuhas

Won't allow me to choose "no stars". This company is complete FRAUD. Took off with the cash and now is dealing with the other PM POOLS in court. DO NOT UNDER ANY CIRCUMSTANCE DEAL WITH THIS COMPANY - Scam stealing customers from the first PM pool company which I hear was his father's business, then leaves them without pool service and stole our pool cover - they won't respond to any voice messages or emails. STAY CLEAR!!!!!!

Submitted by Laura Yuhas on Wednesday, Aug 07, 2019