Unfortunately they were not able to accommodate my unique and time-sensitive problem, but the people I spoke to on the phone where Direct, honest and very helpful which is rare these days. Suri what's her name, and she listened to my situation, and explained realistic expectations of what they were capable of doing.. no script just clear and realistic talk.. if I need help in the future I'll call them first
Submitted by Scott Mottola (Barksdogtraining) on Friday, Jun 14, 2024
The repairman was fantastic! He came as scheduled, diagnosed the problem quickly, and was very pleasant. He showed me the actual part which needed replacement, and he installed a new part expertly! I now have cool air which I truly welcome! Thank you!
Submitted by Judy Rose on Tuesday, May 28, 2024
Highly recommended them.they answer all my questions n explain everything they did..
Submitted by TMG Crimson on Sunday, May 05, 2024
Chad thank you so much for coming to Staten Island from New Jersey Sunday night at 8pm to fix my heat. Very professional and nice. I’m Feeling nice and toasty I Would definitely recommend Chad.
Submitted by Sharon H (Shazy) on Sunday, Mar 31, 2024
Chad is a lifesaver. Warm, friendly, communicative, and prompt. He fixed our whole system and was beyond generous in his pricing. Would recommend to everyone!
Submitted by Lauren Blaku on Thursday, Jan 25, 2024
I recently hired The Heating Doctor for my air conditioner repair service, and I must say I was very impressed with their work. From the very start, they provided top-notch customer service, answering all of my questions promptly and professionally. Their technician arrived on time and was very courteous and knowledgeable. He quickly diagnosed the issue and had my air conditioner up and running in no time. I appreciated how he explained the repair process and made sure I understood what was being done. Overall, I was extremely satisfied with the service I received from The Heating Doctor and would highly recommend.
Submitted by Boruch Lowen on Tuesday, May 23, 2023
They responded quickly, provided lots options to schedule service, were prompt, friendly, polite and professional. They were familiar with the equipment we needed them to install. There were some challenges with the wiring in our building, but they had the right tools. They figured it out and were able to wrap up the installation quickly. They made sure that the thermostat was fully functional before they left. I would absolutely recommend the Heating Doctor to a friend.
Submitted by Chanie Weingarten on Sunday, May 21, 2023
They showed up on time, fixed multiple issues with my Central Ac system and installed a brand new Ecobee Thermostat at a very reasonable price. Am very satisfied.
Submitted by Suri Baumohl on Sunday, May 21, 2023
Recently, I used The Heating Doctor to fix my air conditioner, and I have to admit that I was really pleased with their job. They gave me excellent customer service right away, immediately and expertly responding to all of my inquiries. They sent out a technician who was on time, polite, and knowledgable. My air conditioner was up and running in no time after he swiftly recognised the problem. I valued the way he clarified the repair procedure and made sure I understood it. I was quite pleased with The Heating Cooling Doctor's service in general.
Submitted by Shloime Scharf on Sunday, May 21, 2023