The top panel of my 16' garage door bent. I spoke to the owner, Vin and discussed what happened today. He sent his technician Jared out with 16' struts a few hours later. Jared explained what he was doing and why. He inspected the door and was sure he could resolve my problem. Jared had my garage door working quickly. I highly recommend this company and am glad I used them. Very courteous, professional and pleasant to deal with. Excellent and fast work. Thank you guys!
Submitted by Joseph Laffey on Tuesday, Jul 02, 2024
Terrible service. I scheduled a service call to look at the bracket that had come off my door which my husband (who is not an expert on garage doors) put on. The guy came out and spent 5 minutes looking at my door and told me it was a motor issue but couldn’t look at the motor because they don’t deal with those motors. He did not look at the bracket. He noticed the door was manually opening but would not open with a remote. Despite not servicing the motor I had, he was able to affirmatively tell me it was a motor issue that would cost over $500. Mind you—he didnt even inspect the motors. He was unfriendly. I spoke with the owner “Vic” who was just an unfriendly and unhelpful. He told me “you got a service call. Pay the $75 or don’t. I’ll put you in collections.” Do not recommend giving this company any business. Highly unqualified and unprofessional. The owner was rude and condescending. And be wary that a “service call” which I was told included a tune up, oil etc (none of which was provided) consists of a guy pretty much staring at your garage door and telling you the obvious and trying to get you to spend money instead of figuring out the issue and explaining it. And I certainly will not be paying for such a service. The owner said he could come out to look at the door and followed it up with a snarky comment about my knowledge about garage doors. I certainly was not permitting him to come into my home given his attitude and rude demeanor. Clearly, he hires unqualified individuals and just concerned about making a quick $75 without doing any work. I’ll take my business elsewhere. And the BBB will also be receiving a complaint.
Submitted by Ashley Czechowski on Tuesday, Jan 30, 2024
The services of All Access Garage Door are highly recommended. I am very happy with their work. They have reasonable prices and were on time to replace the garage door. Throughout the entire procedure, Dan was incredibly professional. I appreciate the fantastic service they provided.
Submitted by A N on Tuesday, Aug 08, 2023
A cable on my garage door suddenly snapped. After getting voicemail from other firms I called All Access and a person answered right away. They came the next day and replaced both cables for a very reasonable price. I highly recommend this company.
Submitted by Joyce Seccia on Tuesday, Aug 01, 2023
I had originally contracted with another garage door company but they were not delivering. I reached out to ALL ACCESS DOOR for an additional quote. They were EXTREMELY responsive and professional. They matched the price of the other guys but also offered an upgrade. I am a builder and although I had a budget their suggested upgrade made total sense. I am happy I did it... It was worth every dollar. Highly Recommended!
Submitted by James Van Ness on Wednesday, Jun 19, 2019