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Millers Inc. Reviews

Submitted by NiK Douglas on 05/09/2023

5 Star Testimonial by NiK Douglas

Overall

Paul and his team did amazing work. They over delivered in every way. the installation was fast and professional.

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5 Star Testimonial by Carmen Meyer

They were so professional from the estimate through installation. They were polite, conscientious of not letting my pets escape, and cleaned up every piece of dust. The additional insulation and the radiant barrier combo that we installed in our attic has made a huge difference . We have evaporative cooling and even with the heat hitting 100, we are feeling much more comfortable than last summer.

Submitted by Carmen Meyer on 06/27/2024

5 Star Testimonial by Carl Joseph

Miller did the closed cell spray foam insulation for my house remodel. They had the best quoted price and were only slightly more expensive than buying the materials and doing the work myself. The crew was early everyday, polite, hard working and clearly professional. Everything passed inspection and the difference in how my house feels gives me peace of mind for my energy bills moving forward.

Submitted by Carl Joseph on 05/09/2024

5 Star Testimonial by Liz Kaplan

Miller's installed blown-in insulation in my attic space recently. They were professional, efficient, and the price was right! They bent over backwards to accommodate my schedule and checked in with me after the job was done. Highly recommend!

Submitted by Liz Kaplan on 03/07/2024

4 Star Testimonial by Cliff Barbieri

I hired Miller's Insulation to apply spray foam to the interior surfaces of a steel pro-panel pole barn to reduce condensation and provide some insulation for storage of a motorhome.

They did an excellent job.

Submitted by Cliff Barbieri on 03/07/2024

5 Star Testimonial by MikeSanders LindaNelson

Millers Insulation initially performed a blown-in fiberglass insulation job at our residence in Albuquerque in 2011.

A recent inspection in july 2022 determined that the cavity was found to be only partially filled. I contacted Miller’s Insulation to discuss options to complete this work given the current condition of our house.

Estimator Paul Schultz immediately responded, came out to the house to look at the job and concluded that more work needed to be done by Miller’s. A few days later Miller’s techs showed up and filled in the remaining cavity as best they could given the vy the limited access to the cavity space that was now available.

These folks were very professional and easy to deal with. There was never any mention of an additional charge to do the work, and they recognized that an inadequate job and been done in 2011. This is a quality local company that has been around since 1985 for good reason. I would highly recommend them for the insulation job you may need, based on my experience. They truly stand behind their work even after 11 years!

Submitted by Mikesanders Lindanelson on 08/04/2022

1 Star Testimonial by Abigail Beene

Use anyone else for insulation but, if you must, make sure you inspect the job before paying.

On Feb 3 I employed Miller's to install insulation under my house via a crawl space access. The crew was over 1.5 hours late to begin the work and no one from Miller's came to inspect the job. That evening I noticed my heating system making a strange noise; every time the furnace would shut off there was this loud clatter in the ducts. On February 11 I had a plumber come to my house for a separate project for which crawl space access was needed. My plumber notified me that my heating duct work was dismantled and laying on the ground beneath the house (pictures attached). I also came to find out that the down-draft vent in my furnace closet had been completely obscured by insulation and there was concern expressed over the lack of strapping to hold the insulation in place. When I contacted Millers my sales rep, Paul, initially tried to argue that they were not responsible for the damage, however, Paul finally acquiesced and sent out an HVAC company the same day to repair the damage done to my property and the down-draft vent was cleared. I was told by Paul that someone would be coming around to inspect the project. Meanwhile, I received the bill and heard nothing further from Millers. I finally contacted Paul on  Feb 25 to have the job inspected so that I could pay the bill. A crew was sent out on March 3. When Paul arrived at my home I answered the doorbell, Paul opened the screen door and walked straight into my house with another man I'd never met and who was not introduced to me. As these two men walked past me through my house Paul briefly explained that they had to look at the vent in the furnace closet. After showing them to the backyard crawl space access I returned inside and locked the door, which I am grateful for because later Paul tried to come in without knocking to talk about their inspection. Ultimately, the inspection claimed that proper tension strapping had been installed but they elected to install more, per my concerns and, what was intimated to be, a kindness extended to me. I expressed my concerns over the quality of the job, the damage to my property, and the poor response time in getting the final inspection completed. It was explained to me that they are very busy and that my crawl space is small so the job was difficult, but ultimately a 50% reduction in the final bill was agreed to in order to "make me feel better". I wish that I had asked for 100% reduction.

Submitted by Abigail Beene on 03/17/2021